{"id":13672,"date":"2021-09-20T16:36:44","date_gmt":"2021-09-20T11:06:44","guid":{"rendered":"https:\/\/www.stellarinfo.co.in\/blog\/?p=13672"},"modified":"2025-09-29T15:24:15","modified_gmt":"2025-09-29T09:54:15","slug":"how-to-recover-data-from-western-digital-my-book-live-nas-drive","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.co.in\/blog\/how-to-recover-data-from-western-digital-my-book-live-nas-drive\/","title":{"rendered":"How to Recover Data from Western Digital My Book Live NAS Drive?"},"content":{"rendered":"
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Summary:<\/strong> Western Digital My Book Live NAS Drive is commonly used as backup storage media over a wireless network. Many WD My Book Live users have recently reported sudden data loss from the drive due to security incidents. In this post, we\u2019ve discussed the process of successfully recovering the data from a WD My Book Live Drive infected with ransomware.<\/p>\n<\/div>\n

We received a WD My Book Live NAS drive for data recovery recently. This post describes the data recovery process from My Book Live hard drive.<\/p>\n

Western Digital My Book Live NAS Drive – Data Loss Overview<\/h2>\n

When users of My Book Live have reported sudden data loss, Western Digital advised the users to disconnect the drives from the internet. WD also offered data recovery services and drive replacement to affected users.<\/p>\n

Affected users started reporting about data wiping in WD community forums. There were many users who tried different data recovery software to recover the data. Some of the users recovered data by using Stellar Data Recovery software.<\/a><\/p>\n

Stellar has announced specialized in-lab services for users in India who lost their data due to security lapses on WD My Book Live\u00ae<\/sup> and My Book Live Duo\u00ae <\/sup>drives.<\/p>\n

Case Overview \u2013 Data Loss from Western Digital My Book Live NAS Drive<\/h2>\n

One of the renowned architects, based out of Delhi, was using WD My Book Live NAS drive as backup media for his important work. The drive got infected with ransomware. Due to the virus, all files became inaccessible. The virus also deleted the file system of the drive and converted all files into a RAW format, with a .cag extension<\/strong>. Due to the file system deletion, the drive was not recognized by the system.<\/p>\n

\"WD<\/p>\n

The customer was taking regular backups of his data on this NAS drive. When this drive was connected to the internet for taking backup from the local machine, it got infected with the ransomware. After reading this post<\/a>, the customer contacted us for data recovery services.<\/p>\n

Below, we will describe the steps we took to recover the data from the ransomware-infected My Book Live drive.<\/p>\n

Steps to Recover Data from WD My Book Live Hard Drive – Personal Cloud Storage<\/h2>\n

WD My Book Live\u00ae<\/sup> NAS drive comes without a USB port, i.e., you can\u2019t connect your personal NAS directly to your computer. This hard drive is placed inside a plastic chassis with Rj45 port, reset button, and power jack. You can only transfer data once this drive is connected via an Ethernet connection. Data recovery from My Book Live hard drive is done in two parts, which are given below.<\/p>\n

Part 1: Disassemble WD My Book Live Hard Drive from Chassis<\/strong><\/p>\n

Our experts took the first step to remove the NAS drive from the plastic chassis that protects the drive. There are various other internal parts that are used to hold the hard drive, ports, hardware, and PCB board. This was done with the help of a set of specialized tools.<\/p>\n

Refer to the following video to understand the complete disassembly process for “how to recover data from WD My Book Live NAS Drive”<\/strong><\/em><\/p>\n