{"id":13772,"date":"2023-01-06T10:30:49","date_gmt":"2023-01-06T05:00:49","guid":{"rendered":"https:\/\/www.stellarinfo.co.in\/blog\/?p=13772"},"modified":"2023-07-17T17:57:03","modified_gmt":"2023-07-17T12:27:03","slug":"wd-external-hard-drive-not-spinning","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.co.in\/blog\/wd-external-hard-drive-not-spinning\/","title":{"rendered":"WD External Hard Drive Not Spinning and Receiving Fatal Error Message"},"content":{"rendered":"<table style=\"border: 2px dashed #E9E8E8; height: 59px;\">\n<tbody>\n<tr>\n<th style=\"background-color: #e9e8e8; text-align: justify;\"><strong>Summary: <em>This blog discusses the causes of the WD External HDD not spinning issue and some simple solutions to troubleshoot this issue. If the hard drive is physically damaged, the best option is to contact a professional data recovery services provider.<\/em><\/strong><\/p>\n<p style=\"text-align: center;\"><a class=\"btn btn-lg btn-primary mr-sm-2\" role=\"button\" href=\"https:\/\/www.stellarinfo.co.in\/request-free-quote.php?utm_source=Blog-Post&amp;utm_medium=Request-for-Call&amp;utm_campaign=Blog-Post-Service\">Get FREE Quote\u00a0<i class=\"bi bi-arrow-right\"><\/i><\/a><\/p>\n<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>When you plug in an external hard drive to your system, you hear a <span style=\"text-decoration: underline;\"><em>spinning sound<\/em><\/span>. It indicates that the drive starts processing and you can access the data stored on it. The fact is that a hard drive (internal or external) has a platter that stores data on it and a read\/write head that reads and writes the data. As soon as you connect the <strong>WD external HDD <\/strong>to the system, the platter starts rotating. So, the moving platter makes the spinning sound that you hear.<\/p>\n<p>However, if you don\u2019t hear that spinning sound, it means your <span style=\"text-decoration: underline;\"><em>WD external HDD is not functioning properly or not detected<\/em><\/span> by the system. This issue may occur due to several factors.<\/p>\n<p>Let\u2019s discuss the causes of the <strong>WD external hard drive not spinning<\/strong> issue and the solutions to fix the problem.<\/p>\n<h3><strong>Table of Content<\/strong><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.stellarinfo.co.in\/blog\/wd-external-hard-drive-not-spinning\/#srv1\"><strong>Causes of WD External Hard Drive Not Spinning Issue<\/strong><\/a>\n<ul>\n<li><a href=\"https:\/\/www.stellarinfo.co.in\/blog\/wd-external-hard-drive-not-spinning\/#srv2\">Failed Printed Circuit Board (PCB)\u00a0<\/a><\/li>\n<li><a href=\"https:\/\/www.stellarinfo.co.in\/blog\/wd-external-hard-drive-not-spinning\/#srv3\">Read\/Write Head Gets Stuck<\/a><\/li>\n<li><a href=\"https:\/\/www.stellarinfo.co.in\/blog\/wd-external-hard-drive-not-spinning\/#srv4\">Spindle Motor Gets Seized<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/www.stellarinfo.co.in\/blog\/wd-external-hard-drive-not-spinning\/#srv5\"><strong>Ways to Fix WD External Hard Drive Not Spinning Issue<\/strong><\/a>\n<ul>\n<li><a href=\"https:\/\/www.stellarinfo.co.in\/blog\/wd-external-hard-drive-not-spinning\/#srv6\">Check the Power Supply<\/a><\/li>\n<li><a href=\"https:\/\/www.stellarinfo.co.in\/blog\/wd-external-hard-drive-not-spinning\/#srv7\">Connect WD External HDD with other Computer System<\/a><\/li>\n<li><a href=\"https:\/\/www.stellarinfo.co.in\/blog\/wd-external-hard-drive-not-spinning\/#srv8\">Shake the Drive Carefully<\/a><\/li>\n<li><a href=\"https:\/\/www.stellarinfo.co.in\/blog\/wd-external-hard-drive-not-spinning\/#srv9\">Seek the Third-Party Data Recovery Services<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong><a href=\"https:\/\/www.stellarinfo.co.in\/blog\/wd-external-hard-drive-not-spinning\/#srv12\">Case Study: Data Recovered from WD External Hard Drive<\/a><\/strong><\/li>\n<li><a href=\"https:\/\/www.stellarinfo.co.in\/blog\/wd-external-hard-drive-not-spinning\/#srv10\"><strong>Why choose Stellar Data Recovery Services?<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.stellarinfo.co.in\/blog\/wd-external-hard-drive-not-spinning\/#srv11\"><strong>Tips to Prevent Data Loss from your External Hard Drive<\/strong><\/a><\/li>\n<\/ul>\n<h2><strong id=\"srv1\">Causes of WD External Hard Drive Not Spinning Issue<\/strong><\/h2>\n<p>Here are some probable causes behind the <strong>WD external hard drive not spinning<\/strong> issue.<\/p>\n<ul>\n<li>\n<h4><strong id=\"srv2\">Failed Printed Circuit Board (PCB) <\/strong><\/h4>\n<\/li>\n<\/ul>\n<p>When the hard drive starts, the power flows through the PCB and the spindle motor subsequently, making the platter rotate. So, if PCB is damaged, the spindle motor doesn\u2019t initiate. As a result, the <span style=\"text-decoration: underline;\"><em>HDD does not spin<\/em><\/span>. In some instances, when you plug in the WD external HDD to your system, the PCB gets failed and emits smoke. It is actually completely shorted, which will induce data inaccessibility.<\/p>\n<ul>\n<li>\n<h4><strong id=\"srv3\">Read\/Write Head Gets Stuck<\/strong><\/h4>\n<\/li>\n<\/ul>\n<p>Maybe the read\/write head gets stuck on the platter, causing the hindrance to the platter to rotate. You may hear the clipping sound. It is when the external HDD tries to spin and the head comes along its way. There are chances that you accidentally drop the external HDD, resulting in damage to the head. In that case, the <strong>WD external HDD stops spinning<\/strong> and you can\u2019t access the data.<\/p>\n<ul>\n<li>\n<h4><strong id=\"srv4\">Spindle Motor Gets Seized<\/strong><\/h4>\n<\/li>\n<\/ul>\n<p>The spindle motor is seized due to multiple reasons such as unintentional <span style=\"text-decoration: underline;\"><em>WD external HDD drop, sudden shock,<\/em><\/span> etc. Due to this, the lubricated motor bearings will seize since they are very sensitive. On the same note, the lubricant also dries up over time, making the motor less powerful to bear friction forces. As a result, it will seize the spindle motor. Hence, the WD external HDD does not spin.<\/p>\n<h3><strong id=\"srv5\">Ways to Fix WD External Hard Drive Not Spinning Issue<\/strong><\/h3>\n<p>Here are some workarounds that you can try to resolve the issue of <strong>WD external HDD not spinning<\/strong>. However, if the HDD is damaged, seek the help of a third-party <span style=\"text-decoration: underline;\"><em>data recovery services<\/em><\/span> provider.<\/p>\n<ol>\n<li>\n<h4><strong id=\"srv6\">Check the Power Supply<\/strong><\/h4>\n<\/li>\n<\/ol>\n<p>Connect the WD external hard drive to another power supply and check if the HDD is working. Or, you can also change the cable that connects the external drive to the computer system to check if the cable is defective.<\/p>\n<ol start=\"2\">\n<li>\n<h4><strong id=\"srv7\">Connect WD External HDD with other Computer System<\/strong><\/h4>\n<\/li>\n<\/ol>\n<p>At times, connecting the WD external hard drive to another computer system may resolve the issue of the <span style=\"text-decoration: underline;\"><em>HDD not spinning<\/em><\/span>. It is because of moving the HDD around, differences in voltage level, or the software configurations in different computer systems.<\/p>\n<ol start=\"3\">\n<li>\n<h4><strong id=\"srv8\">Shake the Drive Carefully<\/strong><\/h4>\n<\/li>\n<\/ol>\n<p>Though it is not a technical solution, you can give this method a try. <span style=\"text-decoration: underline;\"><em>Flip the WD external HDD, turn it upside down, roll it, and shake it<\/em><\/span>. These tiny movements may release the minor platter lockups. When you switch on the power, you can hear the spinning sound while shaking it. However, make sure to do this activity very carefully. An accidental drop will damage the <strong>WD external HDD physically<\/strong>.<\/p>\n<ol start=\"4\">\n<li>\n<h4><strong id=\"srv9\">Seek the Third-Party Data Recovery Services<\/strong><\/h4>\n<\/li>\n<\/ol>\n<p>If the above workarounds do not work, take the help of third-party data recovery services professionals, like <strong>Stellar Data Recovery<\/strong>, to recover the data from such a hard drive. They have the advanced <span style=\"text-decoration: underline;\"><em>Class 100 Cleanroom Lab<\/em><\/span> with a dust-free and air-controlled environment that is required to open an external or internal HDD. The <span style=\"text-decoration: underline;\"><em>lab professionals at Stellar<\/em><\/span> have profound experience in recovering data from damaged or broken hard drives.<\/p>\n<p><strong>Also Read: <a href=\"https:\/\/www.stellarinfo.co.in\/kb\/wd-vs-seagate.php\">WD vs SEAGATE<\/a><\/strong><\/p>\n<h2><strong id=\"srv12\">Case Study: Data Recovered from WD External Hard Drive<\/strong><\/h2>\n<p><strong>Name of the client: <\/strong>Individual Client<\/p>\n<p><strong>City of Clients: <\/strong>Mumbai<\/p>\n<p><strong>Goal:<\/strong>\u00a0Recover data from WD External HDD not Detecting<\/p>\n<p><strong>Method<\/strong>:\u00a0<strong><a href=\"https:\/\/www.stellarinfo.co.in\/locations\/data-recovery-mumbai.php\" target=\"_blank\" rel=\"noopener\">Stellar Data Recovery Mumbai<\/a><\/strong> helped recover the data. from the customer&#8217;s external WD hard drive.<\/p>\n<p><strong>Challenges faced by Client :<\/strong><\/p>\n<p>The client was having issues with his WD External Hard Drive as it was not detecting in his Computer. He has a\u00a0<span style=\"text-decoration: underline;\"><em>2 TB WD20NMVW<\/em><\/span> External Hard Drive. Additionally, he was unable to find his essential personal data on his WD External Hard Drive.<\/p>\n<p><strong>Stellar Data Recovery&#8217;s Process of Saving the Day:<\/strong><\/p>\n<ol>\n<li>Stellar Data Recovery&#8217;s preliminary investigation found that the WD External Hard Drive has a detecting issue. The WD External HDD did not detect any data.<\/li>\n<li>Stellar&#8217;s analysis revealed that the WD External Hard Drive contains significant bad sectors.<\/li>\n<li>After that, Stellar Data Recovery requested and received the client&#8217;s approval for tempering. And after tempering, a further issue\u2014in the <span style=\"text-decoration: underline;\"><em>head<\/em><\/span>\u2014was discovered. Following the replacement of the head by Stellar, the <strong>WD External Hard Drive was cloned<\/strong>, and all lost data was recovered.<\/li>\n<\/ol>\n<p><strong>Client Comments Regarding Our Services:<\/strong><\/p>\n<p>The customer was happy with both his important data and our data recovery services. This was made possible by our <span style=\"text-decoration: underline;\"><em>exceptional quality<\/em><\/span> and <span style=\"text-decoration: underline;\"><em>first-rate services.<\/em><\/span><\/p>\n<h3><strong id=\"srv10\">Why choose Stellar Data Recovery Services? \u00a0<\/strong><\/h3>\n<ul>\n<li>More than <span style=\"text-decoration: underline;\"><em>30 years of experience<\/em><\/span> in successfully rescuing data from all types of HDDs.<\/li>\n<li>Specialized <strong><a href=\"https:\/\/www.stellarinfo.co.in\/services\/class-100-clean-room.php\">Class 100 Cleanroom Lab<\/a><\/strong> to open the hard drives.<\/li>\n<li>A renowned brand with a \u2018<span style=\"text-decoration: underline;\"><em>No Recovery, No Charge<\/em><\/span>\u2019 policy.<\/li>\n<li>Strict data privacy policies and adherence to all security protocols throughout the data recovery procedure.<\/li>\n<li>Recovery of data with quality and originality.<\/li>\n<li>Unparalleled data recovery <span style=\"text-decoration: underline;\"><em>success rate of 80%<\/em><\/span>.<\/li>\n<\/ul>\n<h3><strong id=\"srv11\">Tips to Prevent Data Loss from your External Hard Drive <\/strong><\/h3>\n<p>A single thought of data loss is not less than a nightmare. So, why take the risk? Instead, be proactive and follow these tips to prevent your WD external hard drive from getting into a pool of hitches.<\/p>\n<ul>\n<li>Keep a regular backup of the data stored on the WD external hard drive.<\/li>\n<li>Handle the drive carefully to prevent accidental drop.<\/li>\n<li>Monitor the health of the WD external drive on a regular basis.<\/li>\n<li>Don\u2019t overuse the drive at an instance. It will make it <span style=\"text-decoration: underline;\"><em>overheated and can cause damage<\/em><\/span>.<\/li>\n<\/ul>\n<h5><strong>In a Nutshell<\/strong><\/h5>\n<p>If you\u2019re facing the <strong>WD external hard drive not spinning<\/strong> issue, you can follow the workarounds mentioned in this post to resolve the issue. However, it is recommended to approach a professional data recovery services provider, such as <strong><a href=\"https:\/\/www.stellarinfo.co.in\/services\/western-digital-hard-drive-recovery.php\" target=\"_blank\" rel=\"noopener\">Stellar WD Hard Drive Recovery<\/a><\/strong>. They have profuse experience in recovering data from physically damaged external or internal hard drives, especially the WD HDDs.<\/p>\n<p><strong>Related Blog Post: <a href=\"https:\/\/www.stellarinfo.co.in\/blog\/how-to-recover-data-from-western-digital-my-book-live-nas-drive\/\">How to Recover Data from Western Digital My Book Live NAS Drive?<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Summary: This blog discusses the causes of the WD External HDD not spinning issue and some simple solutions to troubleshoot this issue. If the hard drive is physically damaged, the best option is to contact a professional data recovery services provider. Get FREE Quote\u00a0 When you plug in an external hard drive to your system, [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":13774,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[166],"tags":[],"class_list":["post-13772","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-western-digital-hard-drive-recovery","has_thumb"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fix WD External Hard Drive Not Spinning and Receiving Fatal Error<\/title>\n<meta name=\"description\" content=\"If your WD External Hard Drive Not Spinning and Receiving Fatal Error then you should know the reason of the error and methods to fix.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stellarinfo.co.in\/blog\/wd-external-hard-drive-not-spinning\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fix WD External Hard Drive Not Spinning and Receiving Fatal Error\" \/>\n<meta property=\"og:description\" content=\"If your WD External Hard Drive Not Spinning and Receiving Fatal Error then you should know the reason of the error and methods to fix.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.stellarinfo.co.in\/blog\/wd-external-hard-drive-not-spinning\/\" \/>\n<meta property=\"og:site_name\" content=\"Stellar Data Recovery Blog - 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Tips and Solutions","description":"","publisher":{"@id":"https:\/\/www.stellarinfo.co.in\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.stellarinfo.co.in\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.stellarinfo.co.in\/blog\/#organization","name":"Stellar Data Recovery","url":"https:\/\/www.stellarinfo.co.in\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.stellarinfo.co.in\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2020\/07\/stellar-data-recovery-logo.png","contentUrl":"https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2020\/07\/stellar-data-recovery-logo.png","width":181,"height":52,"caption":"Stellar Data Recovery"},"image":{"@id":"https:\/\/www.stellarinfo.co.in\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.stellarinfo.co.in\/blog\/#\/schema\/person\/72d2ed8146040d36ed53c28686115cab","name":"Sapna Trivedi","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.stellarinfo.co.in\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/0db6ffaa3f10a093ff255fb7ed228481?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/0db6ffaa3f10a093ff255fb7ed228481?s=96&d=mm&r=g","caption":"Sapna Trivedi"},"description":"Sapna Trivedi is a Sr. Online Marketing Executive at Stellar. She has more than 5 years' of experience in the data recovery industry. Specifically, she has knowledge of data recovery services, photo recovery software, and SQL Repair software. She has always been a learner and she loves to implement her technical &amp; marketing skills in her professional career. She has been successful in creating a blend of her hard skills and soft skills and utilize it effectively in her domain area of expertise.","url":"https:\/\/www.stellarinfo.co.in\/blog\/author\/user3stellar\/"}]}},"_links":{"self":[{"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/posts\/13772","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/comments?post=13772"}],"version-history":[{"count":1,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/posts\/13772\/revisions"}],"predecessor-version":[{"id":21237,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/posts\/13772\/revisions\/21237"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/media\/13774"}],"wp:attachment":[{"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/media?parent=13772"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/categories?post=13772"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/tags?post=13772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}