{"id":5225,"date":"2019-04-16T16:09:29","date_gmt":"2019-04-16T10:39:29","guid":{"rendered":"https:\/\/www.stellarinfo.co.in\/blog\/?p=5225"},"modified":"2022-09-29T12:14:48","modified_gmt":"2022-09-29T06:44:48","slug":"how-to-fix-error-0x800ccc79-in-outlook-express","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.co.in\/blog\/how-to-fix-error-0x800ccc79-in-outlook-express\/","title":{"rendered":"How to fix Error 0x800CCC79 in Outlook Express?"},"content":{"rendered":"<p style=\"text-align: justify;\">When you send messages through your Outlook Express account, you may receive an error code \u20180x800CCC79\u2019 together with an error message that your email cannot be sent due to <strong>Simple Mail Transfer Protocol (SMTP) relay blocking<\/strong>.\u00a0 Essentially, the error message with error code \u20180x800CCC79\u2019 might look similar to:<\/p>\n<table style=\"border: solid #eee; height: 116px;\" width=\"964\">\n<tbody>\n<tr>\n<th style=\"text-align: left;\">&#8220;The message could not be sent because the server rejected one of the recipients. The rejected e-mail address was &#8216;&lt;testmail@example.com&gt;&#8217;. Subject: &#8216;&lt;Test&gt;&#8217;, Account: &#8216;&lt;Test&gt;&#8217;, Server: &#8216;&lt;smtp.example.com&gt;&#8217;, Protocol: SMTP, Server Response: &#8216;550 &lt;testmail@example.com&gt;&#8230; Relaying Denied&#8217;, Port: 25, Secure (SSL): No, Server Error: 550, Error Number: 0x800CCC79&#8221;<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\"><em>NOTE: <\/em><em>The exact error message may differ, depending on your ISP. <\/em><em>Some ISPs might not return an error message when it detects outgoing messages as unwanted commercial email (i.e. junk mail or spam). In such a case, it appears that the message has been sent normally and appears in your <strong>Sent items<\/strong>, but the message is never actually delivered to the recipient.<\/em><\/p>\n<table class=\" alignleft\" style=\"border: 2px dashed #95baee; height: 78px;\" width=\"970\">\n<tbody>\n<tr>\n<th style=\"background-color: #eee; text-align: justify;\">\n<ul style=\"text-align: justify;\">\n<li style=\"list-style-type: none;\">\n<ul style=\"text-align: justify;\">\n<li>ISP Conflict<\/li>\n<li>ISP restrictions on relay email messages<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>Let&#8217;s discuss these errors further and see a possible solution.<\/p>\n<p>&nbsp;<\/p>\n<table style=\"height: 60px;\" border=\"1px;\" width=\"980\">\n<tbody>\n<tr>\n<td style=\"background-color: #eee; text-align: center;\">\n<h3>Cause 1 \u2013 ISP Conflict<\/h3>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">Following are two instances of configuration, which may result in <strong>Outlook<a href=\"https:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_xp-networking\/error-0x800ccc79-outlook-express\/ce70f247-edfc-4a40-a311-0fd8bf0b4fd7\" target=\"_blank\" rel=\"noopener noreferrer\"> error 0x800CCC79<\/a><\/strong>:<\/p>\n<ul style=\"text-align: justify;\">\n<li>You are connected to a Local Area Network (LAN) that has an Internet gateway, but the messages are sent through an ISP&#8217;s SMTP gateway.<\/li>\n<li>You are connected to an ISP, but the messages are sent through another ISP&#8217;s SMTP gateway.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">In both the above instances, your email message may get rejected because of the ISP conflict.<\/p>\n<p style=\"text-align: justify;\"><strong>Solution &#8211; <\/strong>To fix the issue, you must <strong>change your email account settings<\/strong> and specify the SMTP server used at your location by following these steps:<\/p>\n<ul>\n<li style=\"text-align: justify;\">In <strong>Outlook Express<\/strong>, click <strong>Tools<\/strong>, and then click <strong>Accounts<\/strong> option<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5228 size-full\" src=\"https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2019\/04\/Outlook-0x800CCC79-error.gif\" alt=\"0x800CCC79 error\" width=\"503\" height=\"416\" \/><\/li>\n<li style=\"text-align: justify;\">In the <strong>Internet Accounts<\/strong> dialog box that appears, click on the <strong>Mail<\/strong> tab and select the problematic email account.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5229 size-full\" src=\"https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2019\/04\/Outlook-0x800CCC79-error-1.gif\" alt=\"0x800CCC79 error\" width=\"503\" height=\"315\" \/><\/li>\n<li style=\"text-align: justify;\">Click on the <strong>Properties<\/strong> button<\/li>\n<li style=\"text-align: justify;\">In the dialog box that appears, click on the <strong>Servers<\/strong> tab<\/li>\n<li style=\"text-align: justify;\">In the box marked <strong>Outgoing mail (SMTP)<\/strong>, enter your SMTP server location<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5231 size-full\" src=\"https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2019\/04\/Outlook-0x800CCC79-error-3.jpg\" alt=\"0x800CCC79 error\" width=\"367\" height=\"443\" srcset=\"https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2019\/04\/Outlook-0x800CCC79-error-3.jpg 367w, https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2019\/04\/Outlook-0x800CCC79-error-3-124x150.jpg 124w, https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2019\/04\/Outlook-0x800CCC79-error-3-249x300.jpg 249w\" sizes=\"auto, (max-width: 367px) 100vw, 367px\" \/><\/li>\n<li style=\"text-align: justify;\">Click <strong>Apply<\/strong>\u00a0and then click on the <strong>OK<\/strong> button<\/li>\n<\/ul>\n<table style=\"height: 60px;\" border=\"1px;\" width=\"980\">\n<tbody>\n<tr>\n<td style=\"background-color: #eee; text-align: center;\">\n<h3>Cause 2 &#8211; ISP Restrictions on Relay Email Messages<\/h3>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">Network administrators place restrictions on their SMTP email servers to prevent unauthorized users from misusing an email server. But, these restrictions may also result in \u2018<strong>Outlook error<\/strong> <strong>0x800CCC79.\u2019<\/strong>\u00a0Some of the ISP restrictions in use today are:<\/p>\n<p style=\"text-align: justify;\"><strong>a. SMTP authentication &#8211;\u00a0<\/strong>Just as you\u2019re required to use a password to access your POP3 (incoming) server for your email messages, you\u2019re also required to enter a user name and password to send email messages through an SMTP server.<br \/>\n<strong>Solution<\/strong> \u2013 Make changes to the Account Settings of your Outlook Express account. For this, make sure that <strong>\u2018My server requires authentication\u2019<\/strong> checkbox is checked.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5232 size-full\" src=\"https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2019\/04\/Outlook-0x800CCC79-error-4.jpg\" alt=\"0x800CCC79 error\" width=\"367\" height=\"443\" srcset=\"https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2019\/04\/Outlook-0x800CCC79-error-4.jpg 367w, https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2019\/04\/Outlook-0x800CCC79-error-4-124x150.jpg 124w, https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2019\/04\/Outlook-0x800CCC79-error-4-249x300.jpg 249w\" sizes=\"auto, (max-width: 367px) 100vw, 367px\" \/><\/p>\n<p style=\"text-align: justify;\"><strong>b. Network authentication-\u00a0<\/strong>Require authentication from an authorized network location.<\/p>\n<p><strong>Solution<\/strong> \u2013 When connecting to the ISP\u2019s network through some private network, you will need authorized login credentials.<\/p>\n<p><strong>c. Static IP or a range of IPs &#8211;\u00a0<\/strong>Network connections have dynamic IP addresses. And so, each time when you connect to the network, you cannot be assured of having the same IP address.<\/p>\n<p><strong>Solution<\/strong> \u2013 Make sure to connect to the ISP\u2019s SMTP (outgoing) server from a static IP address or a range of IP addresses.<\/p>\n<h4>Wrapping Up!<\/h4>\n<p>Sending emails through Outlook Express may result in \u2018<strong>Outlook 0x800CCC79 error<\/strong>\u2019. This error usually occurs when the outgoing (SMTP) server denies to relay an email without authentication. Hopefully, the solutions covered in this article will help you resolve <strong>Outlook Error 0x800CCC79<\/strong>.<br \/>\nBut if you\u2019re still receiving the error, below are some other workarounds worth trying:<\/p>\n<table class=\" alignleft\" style=\"border: 2px dashed #95baee; height: 176px;\" width=\"970\">\n<tbody>\n<tr>\n<th style=\"background-color: #eee; text-align: justify;\">\n<ul style=\"text-align: justify;\">\n<li style=\"list-style-type: none;\">\n<ul style=\"text-align: justify;\">\n<li>Verify network connectivity<\/li>\n<li>Verify email account settings<\/li>\n<li>Delete suspicious email messages<\/li>\n<li>Make sure there are no compatibility issues with your anti-virus software<\/li>\n<li>Repair your Outlook Express account<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Users can also check our Email Repair &amp; Converter tools.<\/p>\n<p>Click here for &#8211;<a href=\"https:\/\/www.stellarinfo.co.in\/software\/outlook-pst-recovery.php\">Stellar Repair for Outlook<\/a>\u00a0&amp; <a href=\"https:\/\/www.stellarinfo.co.in\/software\/ost-to-pst-converter.php\">Stellar Converter for OST<\/a>.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you send messages through your Outlook Express account, you may receive an error code \u20180x800CCC79\u2019 together with an error message that your email cannot be sent due to Simple Mail Transfer Protocol (SMTP) relay blocking.\u00a0 Essentially, the error message with error code \u20180x800CCC79\u2019 might look similar to: &#8220;The message could not be sent because [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":5287,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[45],"tags":[],"class_list":["post-5225","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-repair-converter","has_thumb"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Outlook 0x800CCC79 Error - Troubleshoot SMTP authentication error<\/title>\n<meta name=\"description\" content=\"Outlook 0x800CCC79 error is an issue with SMTP server settings. We present possible solutions to resolve this outlook express error.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stellarinfo.co.in\/blog\/how-to-fix-error-0x800ccc79-in-outlook-express\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Outlook 0x800CCC79 Error - Troubleshoot SMTP authentication error\" \/>\n<meta property=\"og:description\" content=\"Outlook 0x800CCC79 error is an issue with SMTP server settings. 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We present possible solutions to resolve this outlook express error.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.stellarinfo.co.in\/blog\/how-to-fix-error-0x800ccc79-in-outlook-express\/","og_locale":"en_GB","og_type":"article","og_title":"Outlook 0x800CCC79 Error - Troubleshoot SMTP authentication error","og_description":"Outlook 0x800CCC79 error is an issue with SMTP server settings. 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She knows her way around the data loss problems and is always looking for ways to help out people.","url":"https:\/\/www.stellarinfo.co.in\/blog\/author\/user4stellar\/"}]}},"_links":{"self":[{"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/posts\/5225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/comments?post=5225"}],"version-history":[{"count":1,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/posts\/5225\/revisions"}],"predecessor-version":[{"id":17004,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/posts\/5225\/revisions\/17004"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/media\/5287"}],"wp:attachment":[{"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/media?parent=5225"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/categories?post=5225"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/tags?post=5225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}