{"id":9705,"date":"2021-05-11T16:18:58","date_gmt":"2021-05-11T10:48:58","guid":{"rendered":"https:\/\/www.stellarinfo.co.in\/blog\/?p=9705"},"modified":"2026-02-13T16:24:21","modified_gmt":"2026-02-13T10:54:21","slug":"how-to-recover-data-if-synology-volume-crashed","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.co.in\/blog\/how-to-recover-data-if-synology-volume-crashed\/","title":{"rendered":"How to Recover Data If Synology Volume Crashed?"},"content":{"rendered":"<table style=\"border: 2px #C6C4C4; height: 159px;\">\n<tbody>\n<tr>\n<th style=\"background-color: #e9e8e8; text-align: justify;\">\n<p style=\"text-align: justify;\"><strong>Summary:<\/strong> <em><strong>Synology volume crash<\/strong> is a critical situation that can lead to permanent data loss. But with prompt action, you can get back your mission-critical business data. In this guide, we\u2019ll discuss how to restore data from crashed volume if the disks are healthy. We\u2019ll also discuss the solution to recover Synology volume data if multiple disks are physically or logically failed.<\/em><\/p>\n<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">Synology Network Attached Storage (NAS) is an advanced storage device that you can use to connect office or home network and to store files and other data. The Synology NAS has Storage Pools, each containing one or more volumes. If any of the volumes in Synology NAS crashed, it means that there are problems with the NAS or installed disks.<\/p>\n<p style=\"text-align: center;\"><strong><a href=\"https:\/\/www.stellarinfo.co.in\/blog\/hi\/how-to-recover-data-if-synology-volume-crashed\/?utm_source=Blog-Post&amp;utm_medium=Link-to-Hindi-Version&amp;utm_campaign=Blog-Translation-Link\" target=\"_blank\" rel=\"noopener noreferrer\">\u0907\u0938 \u092a\u094b\u0938\u094d\u091f \u0915\u094b \u0939\u093f\u0902\u0926\u0940 \u092e\u0947\u0902 \u092a\u0922\u093c\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u092f\u0939\u093e\u0902 \u0915\u094d\u0932\u093f\u0915 \u0915\u0930\u0947\u0902\u0964<\/a><\/strong><\/p>\n<h2 style=\"text-align: justify;\"><strong id=\"srv1\">Some common reasons that may cause Synology volume crashes:<\/strong><\/h2>\n<ul style=\"text-align: justify;\">\n<li>Removal of a disk(s) from NAS bay<\/li>\n<li>SSD read-write cache has crashed<\/li>\n<li>Disk errors<\/li>\n<li>One or more drives have physically or logically failed<\/li>\n<li>Improper system shutdown<\/li>\n<li>Installation of non-Synology memory modules<\/li>\n<li>Incompatible drives installed in <strong>Synology NAS<\/strong><\/li>\n<\/ul>\n<h2 style=\"text-align: justify;\"><strong id=\"srv2\">How Do I Know If the Problem Is with My Synology NAS Or Disk(s)?<\/strong><\/h2>\n<p style=\"text-align: justify;\">Firstly, you need to check if you\u2019ve received bad sectors notification. If yes, it indicates a malfunction in the NAS disk.<\/p>\n<p style=\"text-align: justify;\">To check further about the problem, use Synology\u2019s <strong>Storage Manager<\/strong> utility. For this, go to Storage Manager and check the following:<\/p>\n<p style=\"text-align: justify;\"><strong>S. M.A.R.T. Status of Disks<\/strong><\/p>\n<p style=\"text-align: justify;\">S.M.A.R.T. status tells about the overall health of a drive. For checking the S.M.A.R.T. status of a disk, go to:<\/p>\n<p style=\"text-align: justify;\"><strong>Storage Manager\u00a0&gt;\u00a0HDD\/SSD\u00a0&gt;\u00a0Health Info\u00a0&gt;\u00a0S.M.A.R.T.<\/strong><\/p>\n<p style=\"text-align: justify;\">If the raw data of S.M.A.R.T. attribute ID 199 (UDMA_CRC_Error_Count) is not 0, it means that the disk has issues.<\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9711\" src=\"https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2020\/10\/S.M.A.R.T.-Status-of-Disks-Synology-volume-crashed.png\" alt=\"S.M.A.R.T.-Status-of-Disks-Synology-volume-crashed\" width=\"529\" height=\"437\" srcset=\"https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2020\/10\/S.M.A.R.T.-Status-of-Disks-Synology-volume-crashed.png 702w, https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2020\/10\/S.M.A.R.T.-Status-of-Disks-Synology-volume-crashed-300x248.png 300w, https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2020\/10\/S.M.A.R.T.-Status-of-Disks-Synology-volume-crashed-150x124.png 150w\" sizes=\"auto, (max-width: 529px) 100vw, 529px\" \/><\/p>\n<p style=\"text-align: center;\">&lt;Source: www.synology.com&gt;<\/p>\n<p style=\"text-align: justify;\">Alternatively, you can go to the\u00a0<strong>History<\/strong>\u00a0tab to view the drive health diagnosis results and the history of major S.M.A.R.T. attributes. The health levels such as <strong>Warning,\u00a0Critical,\u00a0Failing, <\/strong>or<strong>\u00a0Access Error<\/strong> are alarming situations.<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>Disk Logs<\/strong><\/li>\n<\/ul>\n<p style=\"text-align: justify;\">The disk logs can tell about the occurrence of a disk-related event such as I\/O error,\u00a0disk plugged in\/out, etc. To check these logs, navigate to:<\/p>\n<p style=\"text-align: justify;\"><strong>Storage Manager\u00a0&gt;\u00a0HDD\/SSD\u00a0&gt;\u00a0Logs<\/strong><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9712\" src=\"https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2020\/10\/Storage-manager-Synology-volume-crashed.png\" alt=\"Storage-manager-Synology-volume-crashed\" width=\"605\" height=\"198\" srcset=\"https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2020\/10\/Storage-manager-Synology-volume-crashed.png 1050w, https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2020\/10\/Storage-manager-Synology-volume-crashed-300x98.png 300w, https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2020\/10\/Storage-manager-Synology-volume-crashed-1024x335.png 1024w, https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2020\/10\/Storage-manager-Synology-volume-crashed-150x49.png 150w, https:\/\/www.stellarinfo.co.in\/blog\/wp-content\/uploads\/2020\/10\/Storage-manager-Synology-volume-crashed-768x252.png 768w\" sizes=\"auto, (max-width: 605px) 100vw, 605px\" \/><\/p>\n<p style=\"text-align: center;\">&lt;Source: www.synology.com&gt;<\/p>\n<p style=\"text-align: justify;\">After performing these tests\/diagnostics, if you\u2019ve found that the disks are healthy, it means there are problems with your <strong>Synology NAS.<\/strong><\/p>\n<h2 style=\"text-align: justify;\"><strong id=\"srv3\">Ways to Recover Data from Crashed Synology Volume <\/strong><\/h2>\n<p style=\"text-align: justify;\">Depending on the given scenario, you can take appropriate action to resolve the volume crash issue and recover the data.<\/p>\n<p style=\"text-align: justify;\"><strong>Scenario 1: Synology Volume Crashed, even if the Drives are Healthy<\/strong><\/p>\n<p style=\"text-align: justify;\">In such a case, connect the drives to a system with Ubuntu Operating System (OS) to get back your data.<\/p>\n<table style=\"border: 2px dashed #C6C4C4; height: 59px;\" width=\"741\">\n<tbody>\n<tr>\n<th style=\"background-color: #c6c4c4; text-align: justify;\"><strong>NOTE:<\/strong> <em>You can use a system with Ubuntu OS installed on it or create a bootable Ubuntu USB stick to boot from it.<\/em><\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">Now, launch the Ubuntu <strong>Terminal<\/strong> and use Terminal commands to mount the drive(s) and recover data. The details are <a href=\"https:\/\/www.synology.com\/en-us\/knowledgebase\/DSM\/tutorial\/Storage\/How_can_I_recover_data_from_my_DiskStation_using_a_PC\" target=\"_blank\" rel=\"noopener noreferrer\">explained here<\/a>.<\/p>\n<p style=\"text-align: justify;\">To restore data from basic storage types, only mounting the drive with the <strong>mount<\/strong> command would fetch the data. However, if you\u2019re restoring data from RAID or <strong>Synology Hybrid RAID<\/strong> (SHR) configuration, you need to use <strong>mdadm<\/strong> commands in Ubuntu.<\/p>\n<p style=\"text-align: justify;\"><strong>Scenario 2: <\/strong><strong>If the Synology disk(s) has malfunctioned<\/strong><\/p>\n<p style=\"text-align: justify;\">If the <strong>Synology volume<\/strong> has crashed due to multiple RAID disks failure, you can try replacing the failed disks.<\/p>\n<p style=\"text-align: justify;\">However, if disk failure has exceeded the fault-tolerance limit or you\u2019re using non-RAID configurations, then you need to contact a NAS data recovery expert such as Stellar. The data recovery experts at Stellar can recover data from RAID and non-RAID configurations. They can <a href=\"https:\/\/www.stellarinfo.co.in\/services\/synology-data-recovery.php\"><strong>recover Synology volume<\/strong><\/a> data, even if the disk(s) is physically damaged.<\/p>\n<p style=\"text-align: justify;\">Stellar has an impeccable record of retrieving data from <strong>Synology NAS volumes<\/strong>. It has all the resources and proprietary tools to effectively recover data from NAS drives. It follows stringent practices to get back your data with utmost privacy and safety.<\/p>\n<h2 style=\"text-align: justify;\"><strong id=\"srv4\">Tips to Prevent Synology Volume Crash<\/strong><\/h2>\n<ul style=\"text-align: justify;\">\n<li><strong>Use Compatible Drives <\/strong><\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Synology recommends using the drives which are compatible with respective <strong>Synology NAS models.<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>Perform S.M.A.R.T. Tests Regularly<\/strong><\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Performing <a href=\"https:\/\/en.wikipedia.org\/wiki\/S.M.A.R.T.\" target=\"_blank\" rel=\"noopener noreferrer\">S.M.A.R.T.<\/a> tests regularly lets you know the health of your disks and detect drive issues if any. If you find an issue with the disk, promptly take an action to fix it and prevent a volume crash.<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>Enable Drive-related Notifications<\/strong><\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Synology gives you an option to enable disk-related notifications. You can enable notifications for drive bad sectors, I\/O errors, etc.<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>Do not Install Non-Synology Memory Modules<\/strong><\/li>\n<\/ul>\n<p style=\"text-align: justify;\">If a non-Synology memory module is installed in your Synology NAS, it may result in file system errors and lead to a volume crash. Therefore, it\u2019s recommended not to install non-Synology memory modules.<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>Ensure that the NAS has Power Back Up<\/strong><\/li>\n<\/ul>\n<p style=\"text-align: justify;\">An abrupt shutdown or a power failure may result in disk failure. Thus, make sure your Synology device has a power backup.<\/p>\n<h3 style=\"text-align: justify;\"><strong>Conclusion<\/strong><\/h3>\n<p style=\"text-align: justify;\"><strong>Synology volume<\/strong> may crash due to single\/multiple disk failure or other disk-related issues. If your <strong>Synology volume<\/strong> has crashed but the disks are healthy, you can use Ubuntu terminal commands to restore data as discussed in this post. However, if <strong>Synology volume<\/strong> has crashed due to disk-related issues, you can contact a <a href=\"https:\/\/www.stellarinfo.co.in\/services\/nas-data-recovery.php\"><strong>NAS data recovery<\/strong><\/a> expert such as Stellar to recover your precious data.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Summary: Synology volume crash is a critical situation that can lead to permanent data loss. But with prompt action, you can get back your mission-critical business data. In this guide, we\u2019ll discuss how to restore data from crashed volume if the disks are healthy. We\u2019ll also discuss the solution to recover Synology volume data if [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":9714,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[145,151],"tags":[1236],"class_list":["post-9705","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nas-server","category-synology-data-recovery","tag-synology-volume-crashed","has_thumb"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>[Solution]: How to Recover Data If Synology Volume Crashed?<\/title>\n<meta name=\"description\" content=\"Do you want to know how to recover data If synology volume crashed; read this blog and know why synology volume crashes and its data recovery.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stellarinfo.co.in\/blog\/how-to-recover-data-if-synology-volume-crashed\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[Solution]: How to Recover Data If Synology Volume Crashed?\" \/>\n<meta property=\"og:description\" content=\"Do you want to know how to recover data If synology volume crashed; 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She has more than 5 years' of experience in the data recovery industry. Specifically, she has knowledge of data recovery services, photo recovery software, and SQL Repair software. She has always been a learner and she loves to implement her technical &amp; marketing skills in her professional career. She has been successful in creating a blend of her hard skills and soft skills and utilize it effectively in her domain area of expertise.","url":"https:\/\/www.stellarinfo.co.in\/blog\/author\/user3stellar\/"}]}},"_links":{"self":[{"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/posts\/9705","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/comments?post=9705"}],"version-history":[{"count":5,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/posts\/9705\/revisions"}],"predecessor-version":[{"id":28900,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/posts\/9705\/revisions\/28900"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/media\/9714"}],"wp:attachment":[{"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/media?parent=9705"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/categories?post=9705"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stellarinfo.co.in\/blog\/wp-json\/wp\/v2\/tags?post=9705"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}