The Kochi based company had a crashed hard drive; it contained important project files that were essential for the smooth functioning of the business. The company wanted data retrieved at the earliest from their Seagate hard drive.
TECHNICAL DETAILS OF THE Hard drive
Hard Drive Model No. and Serial No.: SATA DRIVE/MDL: ST3500418AS/SERIAL NO: 9VMKMQXK
Hard Drive Manufacturer: Seagate Hard Drive
Drive Capacity: 500 GB
Operating system: MAC
Drive issue: Drive not detecting
APPROACH OF STELLAR DATA RECOVERY – KOCHI BRANCH
The client approached Stellar Data Recovery Kochi branch to recover data from inaccessible Seagate hard drive. After receiving the hard drive from the client, the experts at Stellar attempted to create image of the hard drive, but were facing difficulty as the drive contained bad sectors and were not readable by the head. Stellar shared the analysis report with the client. The client gave confirmation to proceed ahead for Data Recovery. The Stellar experts overcame the issue of data not getting read by deploying a different head to read all the sectors and then mapping the head one by one to create an image of the hard drive.
STELLAR RESOLVES THE PROBLEM OF DATA NOT GETTING READ BY DRIVE HEAD
Once the experts created the image of the hard drive, we used our proprietary Data Recovery software and successfully recovered the data. After examination, the experts confirmed all the data comprising official files and photos, has been recovered successfully from the Seagate hard drive.
A representatives tested the recovered data and affirmed that was working fine. The customer was very happy and congratulated Stellar Team for a job well done and for accomplishing this complex task to their satisfaction.
WE ARE OPERATIONAL
Amid COVID-19 pandemic, Stellar® Data Recovery lab and recovery services are fully operational to serve your needs. You can avail our Online Remote Data Recovery Service. Stellar® encourages you to avail our free courier pick up service to submit your damaged media devices for data recovery