CLIENT - Delphi Connection Systems India Pvt. Ltd.


ABOUT THE CLIENT

Kochi-based Delphi Connection Systems India Pvt. Ltd. had a undetected hard drive with critical data


GOALS

To recover client’s inaccessible Excel and other official files from the 500 GB HDD

APPROACH

Visited Stellar Data Recovery – Kochi branch with the HDD

RESULTS

Recovered inaccessible Excel files

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Stellar assisted Delphi to retrieve excel files

Delphi Connection Systems India Pvt. Ltd. located in Kochi the commercial capital of Kerala has lost data such as Excel and other office files due to undetected hard drive.

The SATA HDD has the model number of ST500LM021 and serial number of W62JWMEK. The drive was used in a Windows PC and has the storage capacity of 500 GB.

The company’s hard disk drive contained valuable data stored in D: drive, which was inaccessible. The drive contained Excel and other important office files that are required by the client urgently.

DELPHI’S APPROACH

The client came to Stellar Data Recovery Kochi branch to retrieve inaccessible excel data from the crashed hard disk drive. Our attending representative took the drive for initial inspection and assured maximum feasible data recovery as soon as possible.

STELLAR DATA RECOVERY KOCHI

At the beginning, our data recovery expert checked the drive in BIOS (Basic Input Output System) mode and found it to be detected occasionally. Also, some sectors of the drive was not readable by the attached head.

In order to resolve the head issue, our expert used a different head to scan the sectors and conduct mapping of the head one by one to complete the imaging of the drive.

Using advanced data recovery tool, our expert recovered data from the created image in a quick turnaround time. After thoroughly checking all the documents, the excel files were recovered in working condition.

FEEDBACK FROM THE CLIENT

Our client, Delphi Connection Systems India Pvt. Ltd, was happy to have recovered all excel data in working condition. The recovered official files were really important. The client was truly satisfied with the services of Stellar Data Recovery Kochi.

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