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New Delhi, 9th Aug 2019: Heavy rains have crippled normal life and severely affected businesses, offices, schools, hospitals, transportation and other services in many states of the country including— Gujarat, Assam, Bihar, Maharashtra and Kerala.

A majority of the loss has been reported due to flooding of low lying areas in these states, due to which numerous valuable assets have perished. Amongst these, a growing number of cases are concerned with damage of storage media and IT systems that have submerged under water, being located on the ground floor or basement area.

To help salvage the data stored on such water-damaged media, Stellar Data Recovery (www.stellarinfo.co.in) – a global data recovery, data erasure and mailbox migration solutions provider– has today announced Free Data Recovery Consultation Service for regions hit by massive floods in Gujarat, Assam, Bihar, Maharashtra and Kerala.

Riding on its specialization and broad experience in the data recovery domain, Stellar Data Recovery is confident that it will be able to extend sufficient help to the needy for recovering their data in this critical situation and thereby help both individuals and organizations alike to resume their normal working life at the earliest.

Manoj Dhingra, Co-founder and Director, Stellar Data Recovery shared his thoughts on this initiative, “Stellar understands the implications of data loss and therefore we commit to every possible help for the distressed during natural calamities. We have helped people recover their critical information by way of offering free of cost data recovery consultation and priority data care during such disasters.”

The company has opened the helpline numbers for immediate assistance in these flood-affected regions.

State                     Helpline Number
Maharashtra        (020) 6620 8203
Gujarat                   (079) 2657 5510
Assam                     (033) 4003 1205
Bihar                     (033) 4003 1205
Kerala                     (0484) 253 3636    

The company specializes in retrieving data from water damaged or wet hard drives, SSDs, computers and other storage media.

The company has offered to waive off the analysis fee for such water-damaged hard drives and other types of storage media in the flood-affected areas. As a part of this initiative, the company’s regional centers in Ahmedabad (Gujarat), Kolkata (Assam & Bihar), Mumbai, Pune and Vashi (Maharashtra) and Kochi (Kerala) will provide priority services for data recovery from water-damaged hard drives.

Further, as a measure to spread awareness, Stellar data care experts have also released a general guidance on things to avoid in case of a water damaged media.

Don’ts to protect your water damaged computers and hard drives

  1. Don't turn on Power or plugin wet external hard drives, laptops, PC's, USB, pen drives or the servers
  2. Don’t use the wet computer or storage media immediately.
  3. Don't try to open and repair the drive yourself. Tampered drives reduce the chances of data recovery.
  4. Don’t clean and dry the wet drive. It may further damage the platter surface. Let it stay as it is.
  5. Don’t use hair dryer on your hard disks.
  6. Immediately contact a data recovery expert in case the drive is physically damaged due to water, moisture, manhandling, heat, and so forth.

For past several years, Stellar has been contributing to the society at large by offering a helping hand during the unfortunate floods by providing free data recovery consultation to the people in the affected areas.

About Stellar

Stellar www.stellarinfo.co.in is an ISO 27001 & ISO 9001 certified organization specializing in services & software for data recovery, data migration & data erasure. Since 1993, Stellar has served more than 3 million users globally across 190 countries