What type of files can I recover with the help of Stellar Data Recovery software?
The software recovers ALL file types when files are severely corrupted then DEEP SCAN can identify 200 file types including photo, video, office, email etc.
Which media devices are supported by Stellar Data Recovery software?
The software supports recovery from Hard Drives, SSD Drives, Flash Drives, Memory Cards, SD Cards, Removable Drives, Digital Cameras, DVRs, and CCTVs etc.
I have deleted data from my laptop. Which version of the software is useful for me?
We recommend that you should go for Stellar Data Recovery Professional version of the software to recover deleted data from laptop. The software has an add inclusion of Drive monitor that helps to monitor different attributes of the hard disks health.
How much data can I recover by using this software?
With Stellar Data Recovery software, you can recover unlimited data. You can recover data multiple times within license validity of software. Data recovery can be performed from the same system on which the software is installed. However, you can connect a number of external storage devices with your computer and recover data.
How this software will be delivered to me?
Stellar Data Recovery software will be delivered to you electronically. After purchasing the software’s license key online, you will immediately receive an email on your registered email ID, containing software download link and Activation Key.
If in case, you’ve not received the software activation key, please contact us at email@example.com.
Do share your order ID, transaction ID, name and registered email address, the support team will share the activation key immediately.
What happens if I am not able to recover my data after buying the license?
Stellar Data Recovery software will recover all your data which is available in preview section, after completing the scanning of your drive. If in case your data is not recoverable or you are not happy with the results of software, you can always request for refund. We have 30 days money back policy. Also, if you want data to be recovered via professional services, you can avail our In–Lab data recovery services. The software amount will be adjusted in our professional services.
I have purchased Stellar Data Recovery software and also got payment success confirmation. But I have not received activation key. What should I do?
In case you have not received the software activation key, you need to get in touch with Stellar support team with details of purchase (Order ID, Transaction ID, Name and Email). Our team will re-send the software activation key to you.
Details of Stellar Support Team:
Toll Free: 1800-102-3232
Support Staff is available on Chat as well.
I am an existing customer, and I want to renew/upgrade/switch my software license.
If you want to renew/upgrade or switch your software license, you need to get in touch with Stellar support team with your details of purchase (Order ID, Name and Email). Our support team will assist you with renewal/upgrade/switch of software license. Details of Stellar Support Team:
This free discount coupon is applicable for Stellar’s professional data recovery services. We offer ‘Free’ coupons to our customers who purchase Stellar’s software. In case, the customers want to go for data recovery services, they can apply the coupon at the time of data recovery services and get discount on services charges. Coupon is valid for one year (from the date of purchase of software) and can be used only once.
How will I get this Free Discount Coupon?
The free discount coupon is sent to customers on their registered email ID at the time of electronic key delivery, after purchasing the software.
For how long is this free discount coupon valid?
This free discount coupon is valid for 1 year from the date of software purchase.
Can I use this free discount coupon multiple times?
No. This coupon can be used only once. The coupon is applicable for our professional data recovery services. The customer has to share the coupon mail with our data care representatives at the start of service process.