An Expert’s Advice on How to Plan Your First Actions after a Data Loss Incident

Data is the heart of your business. Organizations, small, medium, or large, heavily depend on data to function effectively. Companies have built data centers for storing and managing their information safely and securely. If you lose these assets in any unforeseen event of data loss, you are likely to go out of business or affect your business continuity plan. Data loss can take on many forms, including natural disasters, accidental removal of information, disk drive corruption, virus infection, and system crashes. Moreover, in a multi-user environment, the chances of data loss increase exponentially. The impact may be highly disruptive and counterproductive depending on the type of loss.

Physical data loss cases are found to be the most frequent source of trouble for all users. Physical media damage is more difficult to deal with than any logical data loss situation. In the event of hard drive failure, you need to follow the below mentioned strategies for safely approaching the problem:

  • If you had a boot disk failure, do not reboot from the drive. You should immediately remove the drive from your system and take help of professional data recovery services to retrieve your mission-critical information. Any non-professional recovery attempt may damage your disk further and make data permanently unrecoverable.
  • Do not attempt to run CHKDSK for repairing the file system. This would lead to overwriting of information stored on the drive.
  • If you have encountered a logical drive failure, you can attempt to run a professional recovery software for retrieving data. This should be done by first copying the contents of the hard drive on an external drive and then using the software for recovery.
  • Do not try to open the case of your drive. This task should be strictly performed in a sterile clean-room environment.
  • You should not try to replace the PCBs (Printed Circuit Board) of the failed drive. The swapped PCB may not be compatible with your drive. Any such attempt will destroy the drive and render it non-repairable.
  • In case of fire or water exposure, do not think of starting your system. It will damage the magnetic layer of your hard disk.

In any case of physical or logical drive failure, you should seek professional advice to increase your chances of a successful recovery. Every incident of data loss should be dealt with carefully in order to keep your businesses running smoothly

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