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We care for your Data - Stellar extends Special Service for Customers affected by Floods

We are severely affected by rains, and the flood situation has affected many businesses. We are receiving multiple service requests from across the state for data recovery from water-damaged devices. Considering this, we have launched a FREE consultation service for data recovery for all customers affected by floods, details as below:

Helpline number - (020) 6620 8203

Whatsapp number - 958 256 3636

We care for your Data - Stellar extends Special Service for Customers affected by Floods

We understand criticality of your data, and we know that any kind of data loss can affect your business very badly. We are extending our support to help you in this situation. In case your data storage media is contaminated by water, you can avail our professional services. We will recover your data in minimum possible time at a discounted service fee. We are offering 15% off on all data recovery requests from water damaged hard drives during the current flood situation. This is to help various businesses and consumers recover from data loss situations, which otherwise adversely impacts business continuity.

Data Recovery from Water Damaged Hard Drives (Do's and Dont's)

If the drive or storage media gets wet or was sunk in floodwaters, Stellar suggests the following Do's and Don'ts to maximize data recovery possibilities :

1. Don't Turn Power On
Ensure that external hard drives, laptops, PC's etc. are unplugged. Do not turn on your computer/laptop, storage box, External USB Hard Drives or the servers.

2. Stop using the storage media immediately
Whether it is an HDD or flash storage, stop using the affected media promptly to avoid permanent data loss due to current leakage caused by contained moisture or water in the drive.

3. Don't try to open and repair drive yourself
It is highly recommended that you should never open a mechanical hard drive yourself and reach out to data recovery experts equipped with Class100 Clean room lab facility.

4. If submerged or wet, maintain same state for drive
Do keep the drive wet. This prevents the drive from corroding and data recovery experts will be able to clean & dry the platters correctly; thereby ensuring minimum damage to platter surface.

5. Do not dry the Hard Disk using a hair dryer
Never use a hair dryer to dry the drive affected by water and moisture. Hot air is not going to remove moisture content from the drive as drives are completely sealed (with one tiny hole for air intake). Instead, using heat can damage the platter and other crucial components in the drive.

6. Immediately reach out to a data recovery expert for assistance
It is crucial that you reach out to a data recovery expert immediately in case the drive is physically damaged due to submersion in water, moisture, manhandling, heat, and so forth.

For Secure Hard Drive Recovery it is very important that your Hard Drive should be opened in a certified Class 100 Clean room environment only. Ask for Class 100 certified clean room availability before handling your storage media to any amateur data recovery person.

Our Discounted service offer is ONLY for not opened (not tampered) drives and for those drives where no prior attempt has been made to access the drive.