Your hard disk drives, SSDs, or any other data storage media are sensitive to electrostatic discharge and physical impact. It is crucial that you pack the hard disk drive properly with appropriate material and choose a reliable logistics company to keep it safe during the transit. Proper packing of your hard disk drive and any other storage media will help maximize the recovery of data at Stellar® data recovery lab.
The following is a comprehensive guide to help you pack and ship your hard drive correctly for a safe and worry-free data recovery experience.
First of all, remove all the accessories and spare parts associated with your hard disk drive, before sending it to Stellar lab for data recovery.
Kindly do not send the following accessories along with your internal or external hard drive:
Acquaint yourself with the correct and safe method to remove the internal hard drive of your desktop or laptop before sending it to Stellar for data recovery.
Refer to the following video tutorials on how to remove internal hard disk drive from laptop or desktop while ensuring proper safety of the drive:
Pack your storage drive (hard disk drive, SSD, etc.) properly before handing it over to the courier company for shipment.
Refer to the following video tutorial on how to protect your hard disk drive from physical and water damage during transit and maximize the chances of complete data recovery at Stellar lab.
Note: Stellar provides safe transit box for hard drive shipment, which can be purchased from its website at a nominal cost. You need to choose the packing box option while making the payment for hard drive analysis.
Stellar® has 15 branches across India. Select the nearest branch where you want to send your hard drive for data recovery.
Due to COVID-19, Stellar Data Recovery offices will remain closed during the lockdown period. In continuation of our commitment to data care services and to ensure data loss does not hamper businesses or individuals, Stellar will be operating online and provide remote data recovery services.