Summary: One of the common causes of data loss in external hard drive is the I/O device error. In this guide, you’ll find the common causes of these I/O device errors and 7 ways to resolve the issue. Sometimes, the I/O device error is caused by physical problems in the external hard drive. In such cases, you’ll need professional data recovery services to get back your data. We’ll also explain why this happens, and why DIY methods don’t work in case of physical issues with the drive.
Get FREE Quote
I/O device errors happen when the computer cannot access a drive.
You plug in your external hard disk and attempt to open it when you see the following message:
It reads, “
The request could not be performed because of an I/O device error.”
There is no reason to panic, even though they can cause your files to be deleted.
This article will show you exactly how to fix
I/O device errors and also what to do if you can’t fix them.
Table of Content
Through the course of this article, you will learn the following things:
What Can Cause I/O Device Errors? How To Fix I/O Device Errors? What To Do If You Don’t Manage To DIY Fix Your I/O Device Errors? Why Stellar? Frequently Asked Questions
And without further delay, let us jump right into
I/O device errors.
इस पोस्ट को हिंदी में पढ़ने के लिए यहां क्लिक करें। What Can Cause I/O Device Errors?
To begin with, what is an I/O error?
I/O stands for “input/ output”.
Really quickly, let us look at some
I/O Device error hard drive scenarios.
Here are the most common causes of
I/O device errors. A faulty USB port Loose Connection Wires Driver Issues Drive Letter Conflicts (OS Problem) The Hard Drive Has An Incompatible Format Physical Damage To The Hard Drive
Any combination of the above causes could lead to the “
The request could not be performed because of an i/o device error.” message.
Additional Reading: Recover Data From Hard Disk Drives
Next up: How to fix I/O device error messages. How To Fix I/O Device Errors?
This section will teach you 7 easy ways to
fix I/O device errors. 1. Connect Your Hard Drive Directly, Not Through USB Hubs
Most times, I/O device errors are caused by faulty connections.
If your hard drive is plugged into a USB hub, it may not be receiving adequate power.
” USB hubs can cause powered I/O device errors.
Disconnect it from the hub and connect it directly to your computer.
Restart your computer and see if the
I/O device errors have gone away. 2. Try A Different USB Port
If you still encounter
I/O device errors, try a different USB port on your computer. Eject your external hard drive. Then power off your computer. Connect your hard drive to a different USB port this time. Next, restart your computer and try to reaccess the hard drive. If you still come up against the I/O errors, try changing the connector cables. These can usually be found for cheap on Amazon , , or at your local store. Flipkart
I/O device errors still persist, try connecting your drive to another computer. 3. Reinstall/ Update Your USB Drivers
I/O errors can also be caused by outdated drivers Hit the Windows key and type in “ .” device manager
Scroll all the way down to “ .” Universal Serial Bus Controllers
Navigate to your external hard drive in the list and right-click it. Sometimes, your hard drive may show up as a “ .” USB Mass Storage Device Click on “ ” and let the computer check for any new drivers. update drivers
Restart your computer, and check to see if your
I/O errors are still showing up.
So far, these were the three most common ways to fix these types of
Next, we move into some slightly more advanced fixes.
4. Update Your SATA Controller Drivers
This step is only if you are using a SATA to USB adapter to connect your hard drive.
Some people also connect their external hard drives using SATA connections because it is much faster than USB.
If you are doing so, undoubtedly, the only way is to use a SATA to USB adapter.
Modern hardware has separate controllers for USB and SATA. To update SATA drivers, we follow the same process as USB controller driver updates.
Open the device manager and look for “ .” storage controller Click on anything that says “ .” SATA controller Right-click and select “ ” update driver. Click on “ ” Search the web.
Now, even if you have used a USB, but a SATA adapter is connected, the data transfer is offloaded to the SATA controller.
5. Use The CHKSDK Function
If you still come up against I/O errors, then we can be fairly certain that the problem lies with your drive, not the computer.
Next, we will try to use the chkdsk command to try and fix our external hard drive.
Press the start key and type in “ ”. cmd
Select the “ ” option. run as administrator In the “ ” dialog box that shows up next, click “ Allow this program to make changes .” Yes The command prompt (admin) window will now open. Key in “ ” chkdsk H: /f /r /x without the quotation marks.
Note: the “ H” is to be replaced with the drive letter of your external hard drive. If your external drive letter was “ D,” then the command would have been chkdsk D: /f /r /x.
The chkdsk utility may take a fair amount of time to run.
It depends on various factors such as how old your drive is, if it is corrupted or not, how much data it has, how powerful your computer is, etc.
If it finds anything wrong with your drive, like bad sectors, it will attempt to fix those automatically.
This should be able to fix the “
the request could not be performed” i/o error you have been facing so far. 6. Change The Drive Letter
Sometimes, your system could be reading the drive letter wrong, which could also cause these
Changing the drive letter might help.
Here is how to do it.
Hit the Windows Key and “ .” X Next, Click on “ .” Disk Management
Right-click on your external drive. Select “ ”. Change Drive Letter And Path
Click “ ” and select an option from the menu. change
Click “ ,” then click “ apply ” when a pop-up dialog box appears. yes
Restart your computer with the drive still attached, then see if your I/O errors have gone away.
7. “Clean Boot” Your Computer
One final option that we can try to remove our
I/O device error hard drive scenario is to perform what is called a “ .” clean boot
Here is how to go about it.
Hit the Windows key + R and type in “ ” without the quotes. Hit enter. MSConfig
Navigate to the window labeled “ ”. On some machines, this may be called “ services ”. administrations Click the “ ” checkbox. Again, on some machines, this may be called “ Hide All Microsoft Services .” Hide all Microsoft Administrations Next, click on the “ ” toggle. Remember to hit “ disable all ” after. Apply Next, click on the “ ” window and select “ startup .” Task Manager Navigate to the “ ” pane in Task Manager. startup apps Right-click all services that say “ .” Click on “ enabled ”. disable Repeat this process for all apps in the list. Return to the System Configurator. Click “ ” and Restart your computer. OK
A clean boot only allows essential Microsoft services to launch upon startup.
Therefore, If any third-party applications were causing your hard disk I/O error, it wouldn’t be allowed to run.
What To Do If You Don’t Manage To DIY Fix Your I/O Device Errors?
So far, we have verified that your hard disk I/O error is not caused by any of the following:
third-party apps, faulty cabling, a malfunctioning USB port, data corruption, or outdated drivers.
What this means is that the reason for your “
the request could not be performed” i/o error lies in your drive’s . hardware
Think of it this way: your hard drive is a warehouse. Your data is the goods stored
inside that warehouse. All that has happened is, you’ve lost the key to the warehouse door.
Similarly, all your important data is likely still intact in your malfunctioning hard drive. Simply call in someone who can get into that door, like a locksmith.
In your case, the locksmith is a
, like data recovery service Stellar Data Recovery.
Unlike a software problem, we do
not recommend trying to DIY fix hardware errors.
Watch the video on “ how to fix external hard disk i/o device errors?”
Simply put, it’s a waste of time, and it’s risky. It is wiser to go the
route. data recovery service Why Stellar Data Recovery Service?
As far as data recovery goes, Stellar is in a class of its own.
With over 30 years in the industry,
Stellar Data Recovery has the experience needed to salvage any type of hard drive.
On top of that, we have branches in no less than 14 major Indian cities. This means that the turnaround times for a
Stellar data recovery service are much lower than the competition.
Also, the Stellar brand has a presence in over 190 countries across the globe, with more than 3
million satisfied customers.
The Stellar data recovery service team operates in an ISO-certified “
. Basically, the room only has 100 microparticles per cubic foot. Class 100 clean” room
When dealing with sensitive hard drive components, this is a key factor to the success of our data recovery service.
Stellar Data Recovery has a dedicated team of over 100 trained R&D engineers who provide our data recovery service.
Additional Reading: Why Trust Stellar Data Recovery Frequently Asked Questions 1. Can I/O device errors cause permanent data loss?
In most cases, I/O device errors don’t lead to permanent data loss. The data is often intact but temporarily inaccessible. However, if the error is due to physical damage, there’s a risk of data loss.
2. How long does it typically take to fix an I/O device error?
The time varies depending on the cause. Simple fixes like changing USB ports or updating drivers can take a few minutes. On the other hand, more complex issues like repairing physical damage might require professional assistance and take longer.
3. What's the difference between using CHKDSK and professional data recovery services?
CHKDSK cannot fix hardware issues. It can only do basic scans and fix low-level errors. For anything complex, professional data recovery services are the way to go.
4. If my device has a warranty, should I try fixing an I/O error myself?
Attempting self-repair might void your warranty. It’s advisable to check with the manufacturer or warranty provider first.
Additional Reading: How to Claim a Hard Drive Replacement in Warranty Period 5. What if an external hard drive repeatedly causes I/O errors?
Frequent I/O errors could indicate an underlying issue with the hard drive itself. This would that it may be nearing the end of its lifespan and needs urgent replacement.
6. Could a clean boot affect my personal files?
Performing a clean boot is a standard troubleshooting step. It does not affect personal files in any way whatsoever. It merely restricts the startup of non-essential applications, which can help diagnose the cause of the error.
7. Are I/O device errors more common in older external hard drives?
Yes, older hard drives are more prone to experiencing I/O device errors. This is due to wear and tear, outdated technology, and potential incompatibilities. Also, I/O errors are more rampant among low-RPM hard drives, which could also be a factor.
And with that, we come to the end of this article on
I/O device error problems. We hope that you found it useful, and we’ll see you in the next one.