4 Top Customer Data Recovery Success Stories from June’25

In the data recovery services industry, nothing speaks louder than the clients’ success stories. At Stellar Data Recovery, we take pride in highlighting stories where our expertise turned our clients’ distress into elation.

Every client has a unique story. Like every month, we are going to feature four such stories where we restored their trust and they left impressed.

1. Data Retrieved After Logical Failure in Samsung SATA HDD

Client: Mr. Anupol Bordoloi

Location: Haryana

Device: 750 GB Samsung SATA Hard Drive

Problem Type: HDD not working, Logical Issue (Complex)

Data at Stake: Documents, PDFs

Solution: Experienced technicians at Stellar Data Recovery – Gurugram carried out bit-by-bit cloning of the Samsung internal HDD. They also found that the file system was severely corrupted and some metadata was missing. Using proprietary tools, they rebuilt the damaged file system and were able to recover all relevant data.

Customer Review for Stellar Data Recovery Service

“From the very beginning, they were very professional and prompt as well. They kept me informed about the process. […] I have had a very satisfactory experience using the services of Stellar. And I would highly recommend them to any prospective customers who are looking for data recovery.” – Mr. Bordoloi

2. Crucial Data Recovered From a Crashed Seagate Hard Drive

Client: Mr. Prasenjit Saha

Location: West Bengal

Device: 4 TB Seagate Hard Drive

Problem Type: Data Deletion and Physical Damage (Complex)

Data at Stake: Business Records

Solution: Suspecting physical damage, our data recovery experts inspected the Seagate HDD in our Class 100 cleanroom. We detected a component-level failure and replaced the faulty actuator arm using a donor drive from our inventory. Technicians made the drive quasi-functional and then performed sector-level cloning at 10x reduced spindle speed.

We recovered the data and were able to reconstruct the directory structure, based on which we shared the directory listing with Mr. Saha. He came down to the Stellar Data Recovery – Kolkata Branch to thank our team and share this testimonial.

Customer Review for Stellar Data Recovery Service

“My hard drive was not running. […] I was really upset thinking about what I will do if I don’t get my data back. Stellar assured me that I will get all my data back. […] I am very much thankful to all team members of Stellar!” – Mr. Saha

3. Lost Work-Related Notes Restored from WD HDD

Client: Mr. Madan Gopal

Location: Uttar Pradesh

Device: 500 GB WD SATA Hard Drive

Problem Type: Internal Hard Drive Not Detecting, Physical Damage

Data at Stake: Important Notes and Other Files

Solution: Data recovery experts opened the faulty drive in our Class 100 Cleanroom lab and found that, apart from the PCB, the spindle motor too was not functioning properly. After replacing the damaged components, proprietary tools were used to access the firmware in read-only mode to avoid overwriting. We created a clone after stabilizing the faulty drive, from which 100% of the data was successfully recovered.

Customer Review for Stellar Data Recovery Service

“[Translated from Hindi] My internal hard drive could not be detected. I contacted several vendors in Nehru Place, Delhi, and other such places, but no one gave me a satisfactory answer. On top of that, they kept on inflating the charges—from ₹200 to ₹2000 to ₹15000. On someone’s suggestion, I contacted Stellar. […] Today, they showed me all my recovered data; no items were missing. I had a very good experience with Stellar. Thank you very much!” – Mr. Gopal

4. Accounting Data Retrieved From SATA External SSD

Client: Mr. Sanjay Mori

Location: Maharashtra

Device: 120 GB NEXTRON External SATA SSD

Problem Type: External SSD Not Detected; Complex Logical Issue

Data at Stake: MS Office Files

Solution: Relying on their knowledge of NEXTRON SSD, experts at Stellar Data Recovery – Pune used specialized hardware to assess the SSD controller. A binary copy of the drive was created to avoid further damage. Our technicians then restored the partition data and file system using powerful software. The data directory was verified and approved by Mr. Mori, and the recovered data was delivered to him on a new external drive.

Customer Review for Stellar Data Recovery Service

“[Translated from Marathi] I got Stellar’s contact number from a friend. I called them, and they answered all my queries and recovered all my data. Thank you!” – Mr. Mori

Why Stellar?

1. Expertise That Goes Beyond Tools

Stellar’s engineers’ proficiency in identifying the complexities of data loss scenarios—especially when firmware or data corruption and hardware failures coexist—and finding customized solutions is unparalleled. Having high-end tools and world-class proprietary tech is not enough; you also need to know exactly when and how to use them, especially when dealing with loss of critical data.

2. Advantages of Class 100 Cleanrooms

It takes more than just steady hands to work on a physically damaged hard drive. No one in India can match the surgical precision with which Stellar’s experienced technicians perform transplants on damaged HDDs in our ISO-certified Class 100 Cleanrooms, which guarantee a contaminant-free environment for such tasks, ensuring that the HDDs do not suffer any further damage.

3. Decades-Long Experience

Over the course of 32 years, Stellar’s engineers have recovered data from lakhs of drives, which has given them the ability to recognize even the slightest warning indications and implement customized recovery approaches.

4. Transparency and Credibility

We don’t keep our clients in the dark. Stellar’s customer care representatives maintain constant communication with clients from the time a drive is received, guiding them through data recovery and other processes. We have earned the trust of lakhs of businesses and individuals by maintaining transparency and credibility.

If you or your organization is facing data loss, reach out to us. We are happy to help—because behind every byte, there is a story worth saving.

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