VIDEO DXGKRNL FATAL ERROR in Windows 11/10 [Fixed]

Summary: Suffering from the white screen and the blue sad emoticon 🙁 in your Windows 11 system? Don’t panic, we have all been there. 

This is known as the DXGKRNL FATAL ERROR. It is one of the BSOD (Blue Screen of Death) errors in Windows 11. The Video DXGKRNL Fatal Error indicates that a violation has been detected by the DirectX graphics kernel subsystem. Generally, this error appears after updating the Windows OS. The error is also known as BSOD, Stop Error, blue screen error, or exception error. We can help you fix this issue. In this blog, we have mentioned 10 solutions to fix the problem. Depending on the cause of the problem, the solution may vary. This is why we have covered the main causes as well.

And to spare yourself similar trouble in the future, read the prevention tips.

If you are struggling with video dxgkrnl fatal error, you can still attempt the solutions we have provided. The solutions to fix the error are similar for both Windows 10 and Windows 8. However, some specific steps might be different in the video DXGKRNL fatal error Windows 10.


Table of Content

Causes of Video DXGKRNL Fatal Error in Windows 11/10

There are various potential factors responsible for the VIDEO DXGKRNL FATAL ERROR Windows 11. Some of them are:

  • Improper installation of DirectX
  • Corrupt DLL files
  • Corrupt Windows System File
  • Malware Attack
  • Outdated Graphics Driver
  • Damaged Hardware

Here is a table that tells you when you can use which solution


When to use
Run the Hardware TroubleshooterWhen there is a hardware-related issue causing the error
Update Windows 10When the error is caused by an outdated operating system
Uninstall and Reinstall the Graphics DriversWhen the error is caused by outdated or corrupt graphics drivers
Perform the Clean Boot on your ComputerWhen you are unable to identify the driver or program causing the error
Run the System File Checker UtilityWhen the error is caused by corrupt system files

When the error is caused by corrupted or damaged Windows files or components
Turn off the Fast StartupWhen the error is caused by the fast startup feature in Windows 10
Run the Memory Diagnostic ToolWhen the error is caused by memory issues
Check for MalwareIf your antivirus has expired or you have downloaded any unsafe files recently.
Perform a System RestoreWhen the error is caused by recent changes to your system

How to Fix Video DXGKRNL Fatal Error in Windows 11/10?

Here are some effective methods to fix the VIDEO DXGKRNL ERROR.

1. Run the Hardware Troubleshooter

Follow the below steps to run the Hardware Troubleshooter:

    • Press Windows + R keys to open the Run window
    • Type “msdt.exe -id DeviceDiagnostic” and hit Enter
  • It will open the Hardware and Devices window
  • Click on the “Next” button. The hardware troubleshooter will scan and fix the hardware issue.

2. Update Windows 11 on your System

It is always suggested to keep your Windows updated. Installing the latest Windows updates helps remove various bugs and issues.

Following are the steps to check for Windows updates.

  • Go to the “Settings” app on your Windows computer system.
  • Navigate to “Update & Security”.
  • Go to “Windows Update”.
  • Click on “Check for updates”.
  • It will automatically check for the latest updates.
  • Reboot your system and check whether the error has been resolved.

Also read, How to Recover Files After Windows 10 Update?

3. Uninstall and Reinstall the Graphics Drivers

Uninstalling the graphic drivers may remove the bugs or issues that lead to blue screen errors. So, uninstall them and then reinstall them from the manufacturer’s official website. For example, if you have the Intel graphics driver, go to its official website and download the driver from there only.

Following are the steps to uninstall the graphics driver on your computer.

  • Press “Windows + X” keys together.
  • Select “Device Manager”
  • Navigate to “Display Adapters”
  • Right-click on your installed graphics card driver and click on “Uninstall Device”
  • Next, follow the on-screen instructions
  • Restart your computer system
  • You can now download the drivers from the manufacturer’s website.

4. Perform the Clean Boot on your Computer

If you are unable to figure out which driver or program is triggering the blue screen error, run the Clean Boot on your system. It will diagnose the services, programs, or startups that might be causing this error. You can clean and boot your computer with the help of this page.
Additional reading, How to recover data from an Unbootable PC?

5. Run the System File Checker Utility

Maybe, the corrupt system files are causing the video_dxgkrnl_fatal_error in Windows 11. To check the corruption and repair the corrupt system files, you can run the System File Checker (SFC) tool. It will probably fix the issue. Follow the below steps to run the SFC Windows utility.

  • Type “cmd” on the search bar of the Windows system.
  • Right-click on “Command Prompt” and select “Run as administrator”.
  • In the Command Prompt window, type “sfc /scannow” and hit Enter.
  • The process initiates the repair of the corrupt system files.
  • Once the process is completed, restart your computer and check whether the error is resolved.

6. Run DISM

DISM or Deployment Image Servicing and Management tool is an administrator-level command-line tool of Windows 11. It is an advanced tool that could resolve potential BSOD errors.

Follow the below steps to run this tool.

  • Type “cmd” in the search bar of the Windows 11 system.
  • Right-click on “Command Prompt” and select “Run as administrator”.
  • Type “DISM /Online /Cleanup-Image /RestoreHealth” and hit Enter.
  • Wait for the scanning process to complete.
  • Next, restart your computer.

7. Turn Off the Fast Startup

The Fast Startup is an inbuilt feature of Windows 11 that allows booting the computer at a faster rate. But, at times, it causes startup issues. So, you can turn it off and check if it resolves the BSOD error.

Follow the below steps to disable the Fast Startup feature:

  • Go to the Control Panel of your computer
  • Open “System and Security”
  • Navigate to “Power Options”
  • Click on “Choose what the power button does” from the left pane
  • Next, click on “Change settings that are currently unavailable”
  • Turn off the “Turn on fast startup (recommended)” option
  • Click on “Save Changes” at the bottom of the window
  • Reboot your computer.

8. Run the Memory Diagnostic Tool

This tool can help identify any problems with your computer’s memory.


Here are the steps.

  • Press the Windows key + R on your keyboard to open the Run dialog box.
  • Type “mdsched.exe” into the Run dialog box and press Enter.
  • A window will appear asking you if you would like to restart your computer and check for problems now or check for problems the next time you restart your computer.
  • Choose the option to check for problems now, and then click on the “Restart now and check for problems (recommended)” button.
  • Your computer will then reboot and begin running the memory diagnostic tool. This process may take several minutes.
  • Once the diagnostic tool has been completed, your computer will reboot and return to the Windows login screen.
  • Check the results of the diagnostic tool by going to the Control Panel > Security and Maintenance > Maintenance > View reliability history.
  • If the diagnostic tool finds any errors, make sure to note the error details and contact the manufacturer of your computer or a professional technician for assistance in resolving the issue.

9. Check for malware

Make sure that your computer is free from malware by running a full scan with an up-to-date anti-virus program.


Here are the steps.

  • Press the Windows key + I on your keyboard to open the Settings app.
  • Select Update & Security.
  • Select Troubleshoot from the left-hand menu.
  • Select Blue Screen from the list of troubleshooters.
  • Click on the “Run the troubleshooter” button.
  • The troubleshooter will begin scanning your system for potential causes of the “VIDEO DXGKRNL FATAL ERROR”
  • Follow the on-screen instructions to apply any recommended fixes.
  • Restart your computer and check if the issue has been resolved.
  • If the troubleshooter is unable to find the cause of the error or the problem persists, you may want to try additional solutions or contact Microsoft Support or a professional technician for further assistance

10. Perform System Restore


  • Go to the Start menu,
  • Type “System Restore” in the search box,
  • Click on “Create a restore point”
  • Select the restore point you want to use,
  • Click on Next.
  • Confirm the restore point and wait for the process to finish.
  • Restart the computer and check if the error has been resolved.

How to Prevent Video DXGKRNL Fatal Error in Windows 11/10? 

  • Ensure that the Windows OS and the applications installed on it are up-to-date.
  • Keep an eye on the graphics drivers or display drivers regularly and make sure they are updated.
  • Always go with genuine resources to download graphics-related software on your system.
  • Avoid downloading applications from unreliable third-party websites.
  • Don’t tamper with the graphics and any other integral component of Windows OS.
  • Make sure that there is enough free space on your system to run essential processes of Windows OS without being halted.

Also check, Recover Data from Hard Drive


If you’ve encountered the video_dxgkrnl_fatal_error in your Windows 11 system, don’t panic. This issue can be fixed in most scenarios. You can try fixing the issue by using any of the methods mentioned in this post. You can also follow the useful tips, mentioned above, to prevent the error in the future.

  • How to get rid of video_dxgkrnl_fatal_error windows 11 in a dell?

If dxgkrnl fatal error windows 11 occurs in a dell, the system shut down unexpectedly.  This dxgkrnl fatal error occurs in corrupted graphics drives on the PC or laptop.  We suggest restarting the computer if you face this issue, also the users can opt for Automatic Repair. A detailed explanation is mentioned in the blog.

  • What types of video dxgkrnl errors are reported by users?

Users have been reporting dxgkrnl errors on windows 11 on devices, sharing a few dxgkrnl errors on other devices

  1. Nvidia Video dxgkrnl fatal error in Windows 11
  2. Video dxgkrnl fatal error in Windows 11 on HP
  3. Acer Video dxgkrnl fatal error in Windows 11
  4. Lenovo Video dxgkrnl fatal error in Windows 11
  5. Video dxgkrnl fatal error in Windows 11 Asus
  6. Dell Video dxgkrnl fatal error in Windows 11
  7. Video dxgkrnl fatal error in Windows 11 AutoCAD
  • How do I fix 0x00000113?

This error 0x00000113 means the system component has malfunctioned. Users can fix this issue by manually editing elements, which has been explained in the blog.

  • What do you mean by Dxgkrnl Sys?

This dxgkrnl.sys error is associated with the Microsoft DirectX driver. This occurs when the system reboots. DirectX provides hardware acceleration for 3D games.

  • What should I do if the “video_dxgkrnl_fatal_error” occurs repeatedly on my Windows 10 system?

If the “video_dxgkrnl_fatal_error” continues to occur despite trying the various solutions provided, it may indicate a deeper issue with your system. In this case, you should perform a clean installation of Windows 11, which will erase all of the data on your hard drive, and install a fresh copy of the operating system. Before doing this, make sure you have a backup of your important files and data. We also recommend that you contact Microsoft Support or a professional technician for further assistance.

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