[Solved] : How to Fix Windows Update Error 0x8024002e?

Summary: In this blog, we’ll see the methods to fix windows update error 0x8024002e which may occur when you “check for Windows updates”.

You may encounter the windows update error 0x8024002e when you try to check for available Windows updates. When you click “check for updates”, you see this message with error 0x8024002e as the error code attached to it.

What does the Error 0x8024002E indicates?

The Error 0x8024002E shows that the Windows Update service has been blocked. Sometimes the error 0x8024002E is unnoticed. However you can identify the error 0x8024002E from the system event log files. You can check it from system log files from the Eventviewer by opening Start Key + R to open run, type eventvwr.exe in the run text box and Enter. Virus interruption can be the one of the reasons of Windows update error 0x8024002E. It can intervene by entering in Windows Update Application registry.

The error message may look like the ones given below:

  • WU_E_WU_DISABLED (0x8024002E)
  • Access to an unmanaged server is not allowed

[NOTE]: You may NOT have lost data after encountering the windows update error 0x8024002e. But once you’re able to fix this error, you must be cautious while installing Windows updates. We have seen cases when the installation of Windows updates and occurrence of Windows update error 0x8024002e have caused data loss. For instance, installation of Windows 10 October 2018 update (version 1809) proved to be catastrophic for some of the users who installed it. They lost their data.

Let’s now discuss the methods that you can follow to fix Windows update error 0x8024002e.

Methods to Fix Windows Update Error 0x8024002e

Try the methods mentioned here one after the other until the Windows update error 0x8024002e is resolved. These methods can help you to troubleshoot the Windows Update Error 0x8024002e :

Method 1: Run Windows troubleshooter for Windows updates

You can use Windows built-in troubleshooter to fix the issues related to Windows updates. To do this, follow the steps given below:

Step 1: Type settings on Windows search text box at the bottom left corner of the screen

Step 2: Click Settings app that populates

Step 3: Click Update & Security on the Windows Settings page that opens

windows-setting-Update-and-security

Step 4: Select Troubleshoot and click Windows Update

windows-update-troubleshoot

Step 5: Click Run the troubleshooter and see if the issue is fixed

Run troubleshooter

Method 2: Set “Turn off access to all Windows Update features” to Not Configured

It may happen that a policy is preventing the search for Windows updates. Follow the steps given below to check and change this policy:

Step 1. Press Windows+R, type gpedit.msc on the run dialogue box that opens, and hit Enter

This opens Local Group Policy Editor page

Step 2. Expand nodes in the sequence given below:

Computer Configuration >> Administrative templates >> System >> Internet Communication Management

Local-Group-Policy-Editor

Step 3. Select the folder Internet Communication settings

internet-communication

Step 4. Select “Turn off access to all Windows Update features” in the right-hand pane, then click policy setting

Policy-Setting

Step 5. Select Not Configured on the page that opens, and close the page

Windows-update-Turn-off-access

Step 6. Restart the system and try to check for updates

Method 3: Set DisableWindowsUpdateAccess registry key to 0 (zero)

DisableWindowsUpdateAccess registry key, if set to 1, prevents access to Windows updates. Follow the steps given below to check and change the value of this registry key:

[CAUTION]: Changing registry keys incorrectly might lead to serious issues on your system. Make sure that you follow these steps carefully.

Step 1. Press Windows + R, type regedit in the dialogue box that opens, and hit enter

Step 2. Grant permission if prompted

This opens Registry Editor.

Step 3. Navigate as follows:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate

Step 4. Select WindowsUpdate, then select and Right-click DisableWindowsUpdateAccess key, and click Modify

Registry-editor

Step 5. Type 0 under Value data, and hit enter

Registry-editor-computer

Step 6. Close registry editor, restart your system, and see if this fixes Windows update error 0x8024002e

Method 4: Start Windows Installer service

Step 1. Press Windows + R, type services.msc in the dialogue box that opens, and hit enter

This opens the Services window.

Step 2. Look for Windows Installer in the list at the right-hand pane

Windows Installer

Step 3. Double-click Windows Installer

Step 4. Click the General tab, select Automatic under Startup type,

Windows Installer Property

Step 5. Next, click Start > Apply >OK

Service-status

Step 6. Restart the system.

Method 5: Disable anti-virus and firewall temporarily

Follow the steps given below to disable Windows firewall and anti-virus that may be conflicting with Windows updates.

[NOTE]: If you’re using 3rd party protection, contact their technical support to do this.

Step 1. Type settings in Windows search box at the bottom-left corner of the screen

Step 2. Click Settings app that populates

Step 3. On Windows Settings page that opens, select Update & Security

windows-setting

Step 4. Select Windows Security on the page that opens

Windows-Security

Step 5. Use Virus & threat protection and Firewall & network protection to turn off the anti-virus program and firewall, respectively

protection

Step 6. Restart the system and see if this fixes the Windows update error

Step 7. Turn the anti-virus and firewall “ON” back

Method 6: Run system in Clean Boot mode

Clean boot mode helps in eliminating conflicts between installed software and Windows update. Let’s follow the steps to run the system in clean boot mode.

Step 1. Type MSConfig in Windows search box at the bottom-left corner of the screen

Step 2. Click System Configuration app that populates

Step 3. Click Services tab, tick mark Hide all Microsoft services and click Disable all

system-configuration

Step 4. Next, click the Startup tab, and click Open Task Manager

Task Manager

Step 5. On the Startup tab of Task Manager, select and disable each item one by one

Task mgnr

Step 6. Close Task Manager

Step 7. Click OK on System Configuration page

Step 8. Restart the system

This starts the system in clean boot mode

Step 9. Try checking for updates now and see if that fixes the Windows update error 0x8024002e

Step 10. Exit from clean boot mode

Method 7: Use or create a new Windows profile

If you already have another Windows user profile on your system, login to it, check for windows updates and see if that works.

If you don’t have one, create a new Windows user profile and see if using this profile removes the error 0x8024002e while checking for Windows updates.

To know how to create a Windows user profile, click here.

Method 8: Reset Windows

Follow the steps given below to reset Windows:

[CAUTION]: Resetting Windows removes the installed apps and settings.

Step 1. Type Control Panel on the search box at the bottom-left corner of the screen

Step 2. Click “Control Panel” app that populates

Step 3. Select “Recovery”

control-panel-Recovery

Step 4. Select “If you’re having a problem with your PC, go to Settings and try resetting it”

control-panel-home

Step 5. Click Get started under Reset this PC

Reset the PC

Step 6. To keep your personal data, select “Keep my files”. Else choose “Remove everything” and follow the prompts to reset Windows

Reset this PC

Step 7. Try checking for updates

Conclusion

In this blog, we discussed various methods with which you can fix windows update error 0x8024002e that occurs while you check for Windows updates. Once this error is fixed, you can install Windows updates (if available). But before installing the updates, make sure that you have a backup of your data or a restore point created on your system. Doing this helps you restore data, in case you’ve lost it after installing a Windows update or after the occurrence of a Windows update error 0x8024002e.

If you’ve lost data after a Windows update or due to a Windows update error 0x8024002e, and you’re unable to recover it, use Stellar data recovery tool.

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