Summary: In this blog, we’ll see the methods to fix windows update error 0x8024002e which may occur when you “check for Windows updates”.
You may encounter the windows update error 0x8024002e when you try to check for available Windows updates. When you click “check for updates”, you see this message with error 0x8024002e as the error code attached to it.
What does the Error 0x8024002E indicates?
The Error 0x8024002E shows that the Windows Update service has been blocked. Sometimes the error 0x8024002E is unnoticed. However you can identify the error 0x8024002E from the system event log files. You can check it from system log files from the Eventviewer by opening Start Key + R to open run, type eventvwr.exe in the run text box and Enter. Virus interruption can be the one of the reasons of Windows update error 0x8024002E. It can intervene by entering in Windows Update Application registry.
The error message may look like the ones given below:
- WU_E_WU_DISABLED (0x8024002E)
- Access to an unmanaged server is not allowed
[NOTE]: You may NOT have lost data after encountering the windows update error 0x8024002e. But once you’re able to fix this error, you must be cautious while installing Windows updates. We have seen cases when the installation of Windows updates and occurrence of Windows update error 0x8024002e have caused data loss. For instance, installation of Windows 10 October 2018 update (version 1809) proved to be catastrophic for some of the users who installed it. They lost their data.
Let’s now discuss the methods that you can follow to fix Windows update error 0x8024002e.
Methods to Fix Windows Update Error 0x8024002e
Try the methods mentioned here one after the other until the Windows update error 0x8024002e is resolved. These methods can help you to troubleshoot the Windows Update Error 0x8024002e :
Method 1: Run Windows troubleshooter for Windows updates
You can use Windows built-in troubleshooter to fix the issues related to Windows updates. To do this, follow the steps given below:
Step 1: Type settings on Windows search text box at the bottom left corner of the screen
Step 2: Click Settings app that populates
Step 3: Click Update & Security on the Windows Settings page that opens
Step 4: Select Troubleshoot and click Windows Update
Step 5: Click Run the troubleshooter and see if the issue is fixed
Method 2: Set “Turn off access to all Windows Update features” to Not Configured
It may happen that a policy is preventing the search for Windows updates. Follow the steps given below to check and change this policy:
Step 1. Press Windows+R, type gpedit.msc on the run dialogue box that opens, and hit Enter
This opens Local Group Policy Editor page
Step 2. Expand nodes in the sequence given below:
Computer Configuration >> Administrative templates >> System >> Internet Communication Management
Step 3. Select the folder Internet Communication settings
Step 4. Select “Turn off access to all Windows Update features” in the right-hand pane, then click policy setting
Step 5. Select Not Configured on the page that opens, and close the page
Step 6. Restart the system and try to check for updates
Method 3: Set DisableWindowsUpdateAccess registry key to 0 (zero)
DisableWindowsUpdateAccess registry key, if set to 1, prevents access to Windows updates. Follow the steps given below to check and change the value of this registry key:
[CAUTION]: Changing registry keys incorrectly might lead to serious issues on your system. Make sure that you follow these steps carefully.
Step 1. Press Windows + R, type regedit in the dialogue box that opens, and hit enter
Step 2. Grant permission if prompted
This opens Registry Editor.
Step 3. Navigate as follows:
Step 4. Select WindowsUpdate, then select and Right-click DisableWindowsUpdateAccess key, and click Modify
Step 5. Type 0 under Value data, and hit enter
Step 6. Close registry editor, restart your system, and see if this fixes Windows update error 0x8024002e
Method 4: Start Windows Installer service
Step 1. Press Windows + R, type services.msc in the dialogue box that opens, and hit enter
This opens the Services window.
Step 2. Look for Windows Installer in the list at the right-hand pane
Step 3. Double-click Windows Installer
Step 4. Click the General tab, select Automatic under Startup type,
Step 5. Next, click Start > Apply >OK
Step 6. Restart the system.
Method 5: Disable anti-virus and firewall temporarily
Follow the steps given below to disable Windows firewall and anti-virus that may be conflicting with Windows updates.
[NOTE]: If you’re using 3rd party protection, contact their technical support to do this.
Step 1. Type settings in Windows search box at the bottom-left corner of the screen
Step 2. Click Settings app that populates
Step 3. On Windows Settings page that opens, select Update & Security
Step 4. Select Windows Security on the page that opens
Step 5. Use Virus & threat protection and Firewall & network protection to turn off the anti-virus program and firewall, respectively
Step 6. Restart the system and see if this fixes the Windows update error
Step 7. Turn the anti-virus and firewall “ON” back
Method 6: Run system in Clean Boot mode
Clean boot mode helps in eliminating conflicts between installed software and Windows update. Let’s follow the steps to run the system in clean boot mode.
Step 1. Type MSConfig in Windows search box at the bottom-left corner of the screen
Step 2. Click System Configuration app that populates
Step 3. Click Services tab, tick mark Hide all Microsoft services and click Disable all
Step 4. Next, click the Startup tab, and click Open Task Manager
Step 5. On the Startup tab of Task Manager, select and disable each item one by one
Step 6. Close Task Manager
Step 7. Click OK on System Configuration page
Step 8. Restart the system
This starts the system in clean boot mode
Step 9. Try checking for updates now and see if that fixes the Windows update error 0x8024002e
Step 10. Exit from clean boot mode
Method 7: Use or create a new Windows profile
If you already have another Windows user profile on your system, login to it, check for windows updates and see if that works.
If you don’t have one, create a new Windows user profile and see if using this profile removes the error 0x8024002e while checking for Windows updates.
To know how to create a Windows user profile, click here.
Method 8: Reset Windows
Follow the steps given below to reset Windows:
[CAUTION]: Resetting Windows removes the installed apps and settings.
Step 1. Type Control Panel on the search box at the bottom-left corner of the screen
Step 2. Click “Control Panel” app that populates
Step 3. Select “Recovery”
Step 4. Select “If you’re having a problem with your PC, go to Settings and try resetting it”
Step 5. Click Get started under Reset this PC
Step 6. To keep your personal data, select “Keep my files”. Else choose “Remove everything” and follow the prompts to reset Windows
Step 7. Try checking for updates
In this blog, we discussed various methods with which you can fix windows update error 0x8024002e that occurs while you check for Windows updates. Once this error is fixed, you can install Windows updates (if available). But before installing the updates, make sure that you have a backup of your data or a restore point created on your system. Doing this helps you restore data, in case you’ve lost it after installing a Windows update or after the occurrence of a Windows update error 0x8024002e.
If you’ve lost data after a Windows update or due to a Windows update error 0x8024002e, and you’re unable to recover it, use Stellar data recovery tool.