How to fix ‘your PC ran into a problem and needs to restart’ issue?

Error messages such as: “PC ran into a problem and needs to restart”

Or

“Inaccessible boot device” is a blue screen or stop error messages. The probable causes and fixes for such errors are the same. In this blog, we’ll discuss the methods to fix these errors. But it’s important first to understand the probable causes of the error — Your PC ran into a problem and needs to restart.

PC ran into a problem and needs to restart

Causes of ‘Your PC ran into a problem and needs to restart’ error:

Therefore refer the below list of probable causes of the error:

  • Incompatible attached devices or peripherals
  • Boot device failure
  • Boot device driver failure
  • Windows updates Installation
  • Installation of a 3rd party software
  • New driver Installation
  • Installation of driver updates

The probable causes would give an understanding of the fixes that we’d be discussing further. So, let’s discuss the methods to fix the PC ran into a problem error

[Fixed]: Your PC Ran Into a Problem and Needs to Restart

Note –  All the methods mentioned here require you to get into Windows by using Safe mode except method 1.

If you’re not able to get into Windows Safe mode, the probable fix for this error would be fresh installation of Windows (mentioned in Method 4) which involves data loss. If that is the case, get the help of a data recovery expert to extract the data before doing a clean installation.

Follow these methods one after the other until you’re able to fix “Your PC ran into a problem and needs to restart” error.

Method 1: Remove external hardware

For some reasons, you may have attached external hardware such as pen drives, docks, etc. to your Windows 10, 8.1, or 8 system. As you know, not all the hardware devices are compatible with every OS, and so could be the case here. The attached hardware may be causing the stop error “Your PC ran into a problem and needs to restart” or “inaccessible boot device” error.

Remove any external device you may have attached and restart your system by pressing the power button.

Method 2: Uninstall Windows updates

If you notice that the error inaccessible boot device has occurred after you installed Windows updates, uninstall the recent updates. You can do this as follows:

a) Get into Windows by using safe mode

The steps to get into safe mode involve turning OFF and restarting the system 3 times. Read the instructions given below:

  • Keep the power button pressed for 10 seconds to power OFF your system.
  • Turn ON the system again.
  • As soon as you see Windows starting and see the manufacturer’s logo, press the power button for 10 seconds to power OFF your system.
  • Once again Turn ON the system.
  • Turn OFF the system 3rd time in the same way you did earlier.
  • Switch ON the system back again. This is the 3rd time you turned your system ON, and now you need NOT turn the system OFF. Let the system start completely.

On the completion of the steps given above, you’ll see “Choose an option” screen. Navigate as follows to enter safe mode:

Click Troubleshoot on “Choose an option” screen -> click Advanced options -> click Startup Settings -> click Restart

Windows Option

Troubleshoot

Advanced option

Windows-startup-setting

After the system restarts, press F5 key on your keyboard to start Windows in safe mode with networking

b) Uninstall updates now

Now that you’ve got into Windows, you can easily uninstall the recent updates to fix your PC ran into a problem on your Windows 10, 8.1, and 8 system. Navigate as follows to do so:

Launch Control Panel -> click Programs and Features -> click View installed updates

Installed-Update

This will list all the installed Windows updates. So you can click Installed On to sort the updates by their installation dates.

Right-click the recent update that you had installed after which you encountered this blue screen error, and select Uninstall to uninstall that update and click Yes to confirm.

Furthermore, Restart to uninstall the updates completely and see if the error Your PC ran into a problem and needs to restart is fixed.       

Uninstall updates now

Method 3: Rollback the driver updates, disable or uninstall drivers

A recently installed or updated driver could also be the culprit behind this error. In other words, If you’re facing this issue after updating or installing a driver, follow the steps given below to fix the error:

a) Get into Windows by using safe mode

This step is the same as step a) mentioned under Method 2. Once you get into Windows by following the instructions, follow the next step to:

  1. Undo the driver updates by choosing Rollback
  2. Disable or Uninstall a recently installed driver by choosing Disable or Uninstall respectively

b) Rollback, disable or uninstall drivers

  • Undo the driver updates by choosing Rollback
  1.  Press Windows+R -> type devmgmt.msc -> hit enter
  2. Expand and right-click the device -> choose Properties -> go to Driver tab -> Click Rollback -> click OK
  • Disable or Uninstall a recently installed driver by choosing Disable or Uninstall respectively
  1. Press Windows+R -> type devmgmt.msc -> hit enter
  2. Expand and right-click the device -> choose Properties -> go to Driver tab -> Click Rollback -> click OK

Similarly, you can choose to uninstall a driver.

However, If you’re unable to get into Windows safe mode, follow the next method.

Method 4: Do a Clean installation of Windows

[CAUTION]: Clean installation of Windows would lead to data loss. Contact a Professional Data Recovery Service Provider to extract the data first and then do a clean installation.

Here’s how you can do a fresh installation of Windows:

  1. Download the media creation tool
  2. Use it to create installation media on a USB or DVD

Above all, for details on how to do a fresh installation of Windows, click here.

Conclusion

In short, we got to know the fixes for the error “Your PC ran into a problem and needs to restart”. The probable causes of this error mentioned in this blog helped us to troubleshoot accordingly in order to fix the error.

We emphasised on contacting a Professional Data Recovery Service Provider in case you’re not able to boot to Windows in safe mode as the probable solution in such a case is a clean installation of Windows which results in data loss.

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