Customer Stories

Ransomware Data Recovery for Hyderabad Hospital: How Stellar Restored Critical Databases


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Cybersecurity breaches don’t just affect IT companies and corporate offices. Among the common targets for cybercriminals are industries that handle sensitive personal data of customers and high-stakes government departments.

One such susceptible industry is healthcare, where a single ransomware attack has the potential to cause mayhem, compromise private data, and interrupt operations. That’s exactly what happened at a multi-specialty hospital in Hyderabad. This blog narrates how Stellar’s ransomware data recovery experts successfully recovered data after the attack and averted a possible disaster.

Situation Overview

An IT admin working in the healthcare industry approached Stellar Data Recovery recently: A hybrid brute-force ransomware attack had locked access to their 1 TB internal hard drive, which included important databases.

The Challenge

The database files, which are crucial for handling everything from inpatient care to internal operations, became inaccessible. When the drive was inspected at Stellar Data Recovery – Hyderabad, it became evident that a locker ransomware had attacked the system.

The stakes in this situation could not have been higher. During recovery attempts, database files are prone to corruption. Any mistake may result in data loss, and the complexity and urgency were increased by the presence of ransomware.

Stellar’s Initial Actions

Primary Analysis

Our professionals started by thoroughly diagnosing the affected HDD. Since different ransomware variations use different encryption algorithms and require different recovery strategies, it was essential to identify the strain. After confirmation, our team came up with a strategy that put protecting the original drive first while methodically attempting to restore the data.

Data Cloning

The first step was to make a sector-by-sector clone of the compromised HDD. By using this method, Stellar’s technicians were able to avoid overwriting. A secure and isolated environment was prepared using a new system to prevent cross-contamination. This system was configured to analyze, interpret, and attempt decryption of the cloned files.

Solving the Case
Our experienced professionals worked on the cloned copy, carefully going over the directory structure. We found that not all sectors were encrypted. It indicated that there was an opportunity to recover important files even though ransomware had encrypted some of the data.

With in-depth knowledge of file structures, Stellar’s team worked on modifying file metadata, such as header information and file signatures, to facilitate recovery. These manual adjustments were critical in reconstructing usable files from the encrypted remains.

The Outcome

Through a combination of automated tools and manual techniques, Stellar Data Recovery was able to retrieve almost all of the required data, including important database files, configuration files, and supporting documentation. For our client, this was nothing short of a lifeline. Months of operating data and important records that were thought to be lost were recovered.

Client’s Feedback

“The Stellar team worked swiftly and with utmost professionalism. Their prompt diagnosis and expert handling of the ransomware-affected data saved months of my work. I cannot thank them enough for the dedication and effort they put in during such a stressful time.”

Why Does This Case Stand Out?

This case was a blend of accurate diagnosis, secure handling, and expert manual intervention, all of which are characteristics of Stellar’s approach. It is a testament to Stellar Data Recovery’s technical expertise in handling ransomware-compromised media and providing quick data recovery solutions in cases where downtime can have a huge impact.

Check Out Our More Success Stories:

  1. Makop Ransomware –  Server Data Recovery 
  2. BlackBit Ransomware –  Accounting Database Recovery 
  3. Phobos Ransomware –  Exchange Server Database Recovery 
  4. Recovered Data from a Ransomware Attack on EVM SSD
  5. Data Recovery From Ransomware-Affected Virtualization System
  6. LockBit 3.2 Ransomware Affected RAID 5 Server

About The Author

Nivedita Jha
Nivedita Jha linkdin

Meet Nivedita, an experienced tech blogger with a passion for simplifying data recovery. Ready to guide you through digital challenges, she shares straightforward tips on various blogs. Join her for easy solutions and expert advice, ensuring your data is in safe hands!