Customer Stories

4 Remarkable Data Recovery Cases of the Month, August 2026


Table of Content

Summary: In August 2026, Stellar Data Recovery handled four complex cases and brought all of them to a successful conclusion. These included a failed RAID 5 server at a hospital in Kozhikode, a decade of accidentally deleted files from a Toshiba external HDD in Gurugram, formatted photos and videos from a Hitachi laptop drive in Ahmedabad, and logically corrupted documents from a Toshiba external drive belonging to a charitable trust in Ahmedabad. Each recovery was completed without touching the original media, using disk imaging and cloning as the foundation of the process.

There is a particular kind of helplessness that comes with data loss. The files are one part of it. What they represent is another matter entirely. Years of patient records. A decade of photographs. The documents an entire organisation depends on. When that data disappears, the question is rarely technical. It is personal.

In August 2026, four clients brought that question to Stellar Data Recovery. They came from different cities, with different devices, and very different stories. What they had in common was the hope that recovery was still possible. In every case, it was.

SQL Database Recovered from a Failed RAID 5 Server | Stellar Data Recovery Kochi

Jery-P-K-Stellar-Kochi-Customer

  • Client: Dharmagiri St. Joseph’s Hospital, Kozhikode
  • Drive: Lenovo RAID 5 Server
  • Issue: Two Hard Drives Failed. Server Not Booting
  • Data at Risk: SQL Database and Scanned Images
  • Service Centre: Kochi

The Situation

Jery P.K., IT Manager at Dharmagiri St. Joseph’s Hospital in Kozhikode, found himself in a critical situation when the hospital’s Lenovo RAID 5 server stopped responding. Two drives within the array had failed simultaneously, leaving the server unable to boot. The SQL database and scanned patient images stored on the server were no longer accessible. For a healthcare facility, the consequences of permanent data loss are severe. After researching professional recovery options, the hospital submitted the case to Stellar Data Recovery Kochi branch.

How Stellar Recovered the Data

  • All drives in the RAID array were examined individually to determine the precise extent of physical damage and assess the requirements for RAID data recovery.
  • Media inspection revealed that the two failed drives had degraded beyond their initial state, requiring specialised raw data extraction before any rebuild could begin.
  • Once raw data was retrieved from the failed drives, disk images were created for every drive in the array. This step ensured that the original media remained untouched for the remainder of the process.
  • Using the imaged drives, the engineering team analysed the RAID configuration in detail, including stripe size, parity pattern, and drive order, to virtually reconstruct the array.
  • With the RAID rebuilt, the SQL database was extracted and validated for consistency and integrity.
  • The scanned-image data was recovered separately and organised into a structured directory listing for the client’s review.
  • Mr Jery P.K. verified the complete directory listing before the data was delivered on an encrypted storage device, maintaining security and confidentiality throughout.

Customer Review:

“Stellar handled our problem with real professionalism, and getting our database back gave us much-needed peace of mind. I’d highly recommend them.”Jery P.K., IT Manager, Dharmagiri St. Joseph’s Hospital

10+ Years of Lost Files Recovered from a Toshiba External HDD | Stellar Data Recovery Gurugram 

Deepankar-Ghosal-Stellar-Gurugram-Customer

  • Client: Individual
  • Drive: 1 TB Toshiba External Hard Drive
  • Issue: Accidental Deletion During File Transfer (Logical Complex)
  • Data at Risk: Photos, Videos, Documents, and Other Files
  • Service Centre: Gurugram 

The Situation

Mr Deepankar Ghosal had been using his external hard drive as a personal archive for over ten years. During a routine file transfer to his laptop, a single incorrect command rendered all the stored data unreadable. The drive contained photographs, videos, documents, and files accumulated over a decade, each carrying personal and professional significance.

He first approached a local vendor, who attempted a software-based recovery. The attempt was unsuccessful. On a friend’s recommendation, he then approached the Stellar Data Recovery Gurugram branch.

How Stellar Recovered the Data

  • On receiving the drive, the team conducted a thorough media analysis. Given that a prior recovery attempt had been made, the drive was carefully examined for any signs of tampering or additional damage. None were found.
  • A cloned image of the drive was created before any hard drive data recovery work began.
  • Analysis of the clone revealed that some data had been partially overwritten by the earlier software-based recovery attempt.
  • The recovery team extracted data from the cloned image, repaired the file structures, and restored the files.
  • Mr Deepankar visited the Gurugram branch in person to verify the recovered data before taking it home on an encrypted hard drive.

Customer Review:

“The people at Stellar are cordial, and the professionalism they showed was impressive. They handled the entire process excellently, remaining transparent throughout.” — Mr Deepankar Ghosal

Formatted Hitachi Laptop Hard Drive Data Recovered Successfully | Stellar Data Recovery Ahmedabad

Chetan-Stellar-Ahmedabad-Customer

  • Client: Individual
  • Drive: Hitachi 2.5-inch Laptop Hard Drive
  • Issue: Accidental Formatting
  • Data at Risk: Photos, Videos, Documents, and Other Files
  • Service Centre: Ahmedabad

The Situation

Mr Chetan accidentally formatted his laptop’s hard drive, rendering all data on it unreadable. The lost files included personal photographs and videos of considerable sentimental value. Aware that further attempts without professional guidance could cause permanent damage, he brought the drive directly to the Stellar Data Recovery Ahmedabad branch.

How Stellar Recovered the Data

  • The Engineering and Innovation team at the Ahmedabad branch conducted a media inspection on arrival to assess the drive’s physical condition.
  • The inspection confirmed no physical damage to the drive.
  • A disk image of the drive was created before any recovery operation began.
  • The recovery team performed laptop data recovery by extracting the data from the cloned image.
  • File structures were repaired and restored to their original state.
  • Mr Chetan verified the recovered data before collection.

Customer Review:

“Stellar recovered my data responsibly and efficiently. They also charged a reasonable price for the service.” — Mr Chetan Maheshwari

Undetected Toshiba 4TB External Hard Drive Data Recovered for a Charitable Trust | Stellar Data Recovery Ahmedabad 

Kavita-Stellar-Ahmedabad-Customer

  • Client: Kavita, Shree Simandhar Swami Aradhana Trust
  • Drive: Toshiba 4 TB External Hard Drive
  • Issue: Drive Not Detected by System (Logical Complex)
  • Data at Risk: Documents
  • Service Centre: Ahmedabad 

The Situation

Kavita, representing Shree Simandhar Swami Aradhana Trust, noticed that the organisation’s external hard drive was no longer being recognised by their system. With the drive undetected, every document stored on it became inaccessible. As an organisation dependent on that data for its daily operations, the Trust approached Stellar Data Recovery Ahmedabad branch for assistance. 

How Stellar Recovered the Data

  • On arrival at the Ahmedabad branch, the drive was sent immediately for media inspection.
  • The inspection confirmed no physical damage to the drive, pointing to a logical issue as the likely cause.
  • The drive was cloned in the on-site data recovery lab. The original media remained untouched throughout the process.
  • Data was recovered from the cloned drive, and a detailed directory listing was prepared for the client’s reference.
  • Kavita verified the recovered data before collection.
  • The recovered files were delivered on an encrypted hard drive to ensure security and confidentiality.

Customer Review:

Stellar recovered our data within the promised timeframe. I would highly recommend Stellar for any data loss-related issues.” — Kavita, Shree Simandhar Swami Aradhana Trust

To Sum Up: What These Four Cases Leave Behind

These four cases are vastly different in scope, scale, and cause. Yet they share a common thread. In each instance, data that appeared permanently lost was recovered through methodical, experience-backed processes. A hospital regained access to its patient database. An individual recovered a decade of personal history. A charitable trust retrieved the documents it depended upon. A family’s photographs and videos came back intact.

Stellar Data Recovery has been operating in this space for over three decades. Its ISO-certified infrastructure and in-house engineering capability allow the team to manage cases across RAID servers, external drives, laptop drives, and more, regardless of whether the cause is physical failure, accidental deletion, formatting, or logical corruption.

As these testimonials from August 2026 demonstrate, data loss is rarely the final word. There is almost always a path to recovery, and Stellar continues to be the name that professionals, individuals, and organisations across India trust to find it.

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About The Author

Somdatta De
Somdatta De linkdin

Somdatta is a professional content writer and analyst focused on the storage technology sector, with expertise in both magnetic and flash storage, as well as cloud computing and virtualization concepts. She translates technical concepts into clear, engaging content to sensitize readers toward a multitude of data loss scenarios and help them gain insights into the nuances of data recovery.