Fix WD My Passport Hard Drive Not Detected, But LED is Blinking

Summary: You may encounter the ‘hard drive not detected but LED light still blinking’ error due to various reasons. In this post, we will discuss some effective workarounds that can help you troubleshoot this issue. If the hard drive is physically damaged, you need to contact a professional data recovery provider to recover the data.

WD My Passport is one of the popular choices when it comes to external hard drives. The hard drive comes with a high storage capacity of up to 5 TB, along with strong 256-bit AES hardware encryption and password protection features. It also offers USB 3.0 connectivity and a built-in WD Backup™ software that facilitates local and cloud backup functionality.

In a nutshell, the WD My Passport external hard drive is an all-in-one portable HDD with all the features and functionalities you seek.

However, WD external HDD is also prone to damage and other issues, like the WD My Passport hard drive not detected, but the LED is blinking. This error indicates that the system doesn’t recognize your WD My Passport portable HDD.

Nevertheless, you can try a few workarounds to fix this error, such as using another USB port, changing the USB cable, connecting the hard drive to another computer system, etc. But, in most cases, the HDD not detected issue occurs due to physical damage.

How to Fix WD My Passport Not Detected but LED Blinking?

Let’s take a look at some effective methods to resolve this issue.

Methods Steps
Show All Hidden Devices Go to search bar > Type devmgmt.msc > Read More
Change the USB Cable/Port Try different USB cable or USB port > Read More
Change the Drive Letter Go to search bar > Type “Disk Management” > Read More
Uninstall Drivers Go to search bar > Type devmgmt.msc > Read More

1) Show All Hidden Devices

When you connect the WD My Passport in your computer system and it’s not detected, it might be hidden. To verify it, make all the devices unhidden.

Follow the below steps to unhide the devices on your computer system.

  • Type “devmgmt.msc” in the Search bar and hit Enter.
  • In the Device Manager window, navigate to the “View” tab.
  • Expand it and select “Show hidden devices”.

hidden devices

  • Reboot your computer system and check whether the system is detecting your WD My Passport hard drive.

2) Change the USB Cable/Port

You may face the issue if the USB cable is damaged or is not compatible with the respective USB port. If this is the case, change the USB cable, connect the WD My Passport, and check whether the system detects it.

You can also try to plug the drive into different USB ports. Maybe, the USB port has some issue that might be preventing the drive from being detected by the system.

3) Change the Drive Letter

Follow the below steps to change the drive letter of the WD My Passport hard drive:

  • Type “Disk Management” in the search bar and hit Enter.
  • In the Disk Management window, navigate to your connected WD drive, and right-click on it.
  • Select “Change Drive Letter and Paths”.
  • Assign a new letter to your WD external drive and save the changes.
  • Now, check whether it is showing on the computer system.

4) Uninstall Drivers

There are chances that the drivers are not updated or have some issues. So, to troubleshoot the non-detected WD My Passport issue, uninstall the USB drivers. Follow the below steps:

  • Type “devmgmt.msc” in the search bar and hit Enter.
  • Navigate to “Universal Serial Bus Controllers” and expand it.
  • Right-click on each USB device and uninstall it.
  • Check if there is any undetected device. If yes, click on the “Drivers” tab and uninstall the drivers.
  • Reboot your PC.

Seek Help of Third-Party WD My Passport Data Recovery Services

If none of the above workarounds works, it indicates that the hard drive is physically damaged. In such a case, seek the help of a professional data recovery services provider, such as Stellar Data Recovery to recover data from such a hard drive.

Stellar Data Recovery is known for its adept services and transparent communication with the client. The data care experts at Stellar follow a specific process to retrieve data from HDD. The process involves the following:

  • The WD My Passport hard drive is examined in the controlled environment of the Class 100 Cleanroom lab.
  • The lab team detects the cause and treats it carefully using the home-grown technology.
  • Then, the HDD is cloned and the data is retrieved using proprietary software.
In a Nutshell

The ‘WD My Passport hard drive not detected, but LED blinks’ error indicates that your system does not recognize the HDD. There could be different reasons behind this error. You can try troubleshooting this error by changing the USB port or cable, uninstalling the drivers, changing the drive letter, etc. But, these are simply workarounds to try on. Unfortunately, if the WD My Passport external hard drive is physically damaged, you need to contact a professional data recovery services provider, such as Stellar Data Recovery. They are certified and trusted with remarkable experience in recovering data from physically damaged WD hard drives.

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