Customer Stories

SSD Data Recovery: 1TB of Deleted Data Recovered by Stellar for Chennai Based Retailer


Table of Content

Data is behind everything for a retail business—be it customer information, inventory listing, financial records, or daily tasks. It helps to analyze sales trends, customer preferences, and make informed business decisions for the future.

But what if the data is lost?

The impact is huge and far-reaching. It is not just a glitch; it can disrupt the entire business operation and damage the reputation in the market. We have come across a client who suffered data loss due to human error.

An Overview of the Situation

Panic set in when they discovered XLS and PPT files stored on a 1TB SSD had been deleted by mistake. The situation worsened when they reached out to a local data recovery service. The local service provider attempted to recover and restore the partially corrupted data back onto the same SSD, causing overwriting, which eventually made it a complex logical data recovery case. In such a scenario, they needed a professional SSD data recovery service.

About the Device

The business-related files were stored on a 1TB NVMe M.2 SSD. They lost .PPT files containing the presentation along with .XLS. To understand the primary issue, we sent it for initial inspection. After the initial inspection, we found out that most of the sectors are overwritten. The internal file structures are so corrupted that even advanced software could not detect any usable files, making this a complex SSD data recovery case.

Advanced Troubleshooting

We conducted a thorough diagnosis. The result showed that since the file system was severely corrupted, only sector-by-sector data cloning in Stellar’s R&D environment could access the data. Once the attempt to recover data through software failed, we started with manual data extraction.

While doing so, our experts used specialized tools and techniques. The recovery team identified the file system by analyzing the headers and based and they moved to separate folders.

Data Verification

Since the raw data were manually extracted, we could not make a directory out of it. We contacted the client to visit our Stellar Data Recovery Center, Chennai, for data verification, integrity, and consistency checks. Once we received the go-ahead signal from the client, we recovered the data to a new location, maintaining the original names and folder hierarchy.

End Result

We recovered a significant portion of the data that was accidentally deleted. The recovered files included critical business documents. We completed the task within the promised timeline. This successful SSD Data Recovery effort ensured that critical business data was safely retrieved.

Bottomline

Needless to say, losing crucial data has a major impact on the business. This is the reason we took up the case on priority. We have always been praised for being able to deliver results and this time was no different. Since it was complex logical recovery case, it was impossible to recover without deep technical knowledge. Stellar Data Recovery made it possible and helped the Chennai-based retailer to bounce back.

About The Author

Somdatta De
Somdatta De linkdin

Somdatta is a professional content writer and analyst focused on the storage technology sector, with expertise in both magnetic and flash storage, as well as cloud computing and virtualization concepts. She translates technical concepts into clear, engaging content to sensitize readers toward a multitude of data loss scenarios and help them gain insights into the nuances of data recovery.