Customer Stories

4 Remarkable Data Recovery Cases of the Month—February’2026


Table of Content

February brought a wave of urgent data recovery cases, each highlighting how unexpectedly data loss can disrupt lives and work. From a RAID server failure halted research, while a leading air conditioning company struggled to access operational data from an SSD. In another instance, a customer who accidentally deleted years of personal memories to a professional who factory-reset the hard drive and lost access to a large volume of data, the challenges varied widely. Each case required a customized approach to increase the chances of successful data recovery. Following are top four significant data recovery cases we handled last month.

RAID 0 Data Recovery: Critical Research Data Recovered by Stellar Data Recovery Chennai

Joel-Stellar-Chennai-Customer

  • Client Details: An IT professional from a research institute
  • Drive Specification: RAID 0 (4x 300GB SAS HDDs)
  • Issue: Logical Complex
  • Data Impacted: Research Data
  • Service Center: Chennai

Client’s Concern

The client’s work came to a sudden halt when their RAID 0 setup (4 × 300GB SAS drives) failed with a “No Boot Manager” error, making RAID 0 data recovery urgent to restore access to critical research files. As essential research data became inaccessible, daily operations were severely impacted. Concerned about potential data loss and downtime, they contacted the Stellar Data Recovery Chennai branch for assistance.

Our Approach

  • During inspection, we found that 3 drives were functioning properly, while 1 drive was physically damaged.
  • Our RAID specialists created a clone of all the working drives.
  • The non-working drive was sent to the Class 100 cleanroom for component replacement, followed by cloning.
  • Experts analyzed all four 300GB SAS drives to identify failure points and understand the RAID 0 configuration (disk order, stripe size, etc.).
  • Using proprietary tools, the team virtually reconstructed the RAID 0 array by correctly aligning disk sequence and stripe parameters.
  • The corrupted boot structure and file system were repaired to regain access to the stored data.
  • Critical research files were recovered and restored with their original file names, folders, and hierarchy.
  • After the client verified the recovered data, it was delivered to them.

Customer Review for Stellar Data Recovery Service

“We truly appreciate Stellar for their commitment, quality, confidentiality, and professionalism demonstrated in handling our high-level, enterprise-grade data recovery case.”

PHISON NVMe SSD Data Recovery: Recovery of Formatted Data by Stellar Hyderabad

Venkatesh-Stellar-Hyderabad-Customer

  • Client Details: IT Professional from a Leading Air Conditioning Company
  • Drive Specification: PHISON NVMe SSD
  • Issue: Logical Complex
  • Data Impacted: MBRM Data, Policy Documents
  • Service Center: Hyderabad

Client’s Concern

An important document stored on an external NVMe SSD was accidentally formatted, resulting in critical data loss for the company. Understanding the urgency, the client immediately reached out to the Stellar Data Recovery Hyderabad office for expert recovery assistance.

Our Approach

  • Experts examined the SSD to confirm that the content directory had been deleted due to formatting, while the drive remained detectable.
  • Advanced scanning techniques were applied to locate the deleted files.
  • Proprietary tools were used to recover the files, which are not readable by standard systems.
  • Rebuilt the logical file structure to restore original file names, folders, and hierarchy wherever possible.
  • The recovered data was reviewed and validated to ensure integrity and completeness.
  • After client confirmation, the recovered data was securely delivered on a new storage device.

Customer Review for Stellar Data Recovery Service

“We are truly grateful to Stellar Data Recovery for recovering our lost data. Their team was supportive, responsive, and delivered exactly what we needed.”

“Shift + Delete” Data Recovery: 10 Years of M.2 SSD Files Restored by Stellar Gurugram

Sanjeev-Sharma-Stellar-Gurugram-Customer

  • Client Details: Individual
  • Drive Specification: M.2 External SSD
  • Issue: Logical Complex
  • Data Impacted: Personal Memories, Important Office Documents, and Essential School Data
  • Service Center: Gurugram

Client’s Concern

The client had accidentally deleted all the data stored on his M.2 external SSD by using the Shift + Delete shortcut, making M.2 SSD data recovery essential to retrieve years of important files. The lost data included photos and videos of family events, a few office documents, and school records such as scanned copies of IDs and results. The data he deleted was almost a decade old, so he did not want to risk it and contacted Stellar Data Recovery Gurugram.

Our Approach

At first glance, it seemed like a simple case of data deletion. However, the complexity lay elsewhere as the client had used the Windows shortcut “Shift + Delete”. The action bypasses the Recycle Bin and removes the file entries, making recovery challenging. As a result, the case was treated as a complex logical recovery scenario.

  • Upon receiving the drive, our experts performed a comprehensive scan to locate the data.
  • We utilized our proprietary tools to retrieve the data.
  • The retrieved directory structure was shared with the client for verification.
  • Finally, the required data was securely delivered on a new hard drive.

Customer Review for Stellar Data Recovery Service

“I’m really happy with the quick data recovery. Stellar delivered everything in minimal time. Thank you for the excellent service!”

WD 4TB Hard Drive Data Recovery: Data Recovered from an Undetected Drive by Stellar Gurugram

Bharat-Ojha-Stellar-Gurugram-Customer

  • Client Details:  Computer Repair and IT Shop
  • Drive Specification: WD SATA 4TB Hard Drive
  • Issue: Physical Complex
  • Data Impacted: Service and Transaction Data
  • Service Center: Gurugram

Client’s Concern

The client’s Western Digital 4TB SATA hard drive was repeatedly disconnecting from his system. As a result, it caused inaccessibility to important service and transaction records stored on the device. Assuming it to be a malware issue, the client performed a factory reset in an attempt to restore the system. However, this further worsened the situation and increased the risk of permanent data loss. Given the high storage capacity of the drive, it contained a large volume of business-critical files, making the situation even more concerning. Having previously availed our data recovery services, the client chose to trust us again for this case.

Our Approach

  • As soon as we received the hard drive, our data recovery experts sent it for initial inspection.
  • During inspection, we noticed unusual noise coming from the drive, so it was transferred to the Class 100 cleanroom lab.
  • Our experts replaced the faulty components with parts from a matching donor drive, making the drive accessible for data recovery.
  • The HDD data recovery specialists at the Gurugram center rebuilt the damaged file structure and recovered the data safely.
  • The recovered data was verified by the client, and upon confirmation, it was securely delivered.

Customer Review for Stellar Data Recovery Service

Stellar Data Recovery had earlier helped me recover data from my SD card, so I trusted them again with my hard drive. Once again, they did an excellent job and recovered all my important data. I am very satisfied with their service.”

Why Do People Choose Stellar Data Recovery?

For over 30 years, Stellar has been delivering data care solutions to both consumers and enterprises. We have consistently focused our resources and efforts on developing an innovative and future-ready solution. Our expertise includes data recovery from various storage devices, email conversion, and file repair. Additionally, with data recovery service centers in all major cities across India, we are easily accessible whenever a data loss situation arises.

From failed RAID setups to deleted SSD files and damaged hard drives, every data recovery case needs the right expertise. To explore more recovery success stories, visit our YouTube page and subscribe to our newsletter.

About The Author

Urvika Tuteja
Urvika Tuteja linkdin

Urvika Tuteja is an SEO Executive at Stellar® with a good understanding of online marketing. She is known for her quick and enthusiastic learning abilities. Urvika contributes her skills to managing operational activities and driving the growth of organic traffic.