Video Repair and Recovery From HIKVISION 1TB External SSD

Losing access to an important video file, particularly one that documents an important business meeting or presentation, is one of the most annoying things that can happen in the digital workplace. And that’s exactly what happened to an IT professional from Chennai.

The Situation

An anxious IT admin from an MNC approached Stellar Data Recovery – Chennai, and asked us if we could repair a corrupted video. The video in question was a camera recording of a meeting of several stakeholders deliberating on a new project. The recording was important for both documentation and decision-making, and losing it would have led to a logistical nightmare in getting all the stakeholders together again—not to mention the rebuke from seniors!

Even more worrisome was the fact that the client had their SSD checked by local vendors before contacting us. The recovery attempts by the local vendors failed; and it also meant that the hit-and-trial methods they’d have tried might have corrupted the video further and thinned the chances of a successful data recovery.

This case is a classic example of how inaccessible, corrupted data cannot be retrieved without the help of a professional SSD data recovery service.

The Challenge

The client had saved the video on a HIKVISION 1TB Portable SSD, which required expert SSD data recovery. However, the media player could not load the video when the client tried to play it.

There was no physical damage and no signs of SSD failure; the drive itself was in good condition and was getting detected by the operating system. Therefore, we concluded that it was not the drive but the file that was at fault.

Stellar’s Approach to the Case

As soon as we received the media, we sent it to our logical lab for inspection. Read on to know how Stellar’s data recovery experts dealt with the case.

1. Initial Analysis: The first step of the data recovery process is usually diagnostics. During the initial inspection, our experts thoroughly examined the 1 TB SSD using proprietary tools and determined that the video was corrupted, likely at the time of recording.
2. Drive Cloning: The next step was cloning the drive in a controlled setup. We attempt data recovery only on clones to maintain the integrity of the original drive and mitigate the risk of further damage.
3. File Format Analysis: We asked the client for a sample video clip, preferably one that was shot with the same camera and settings as the corrupted file. Because each camera has a somewhat different way of encoding data. After a painstaking analysis, our experienced technicians were able to determine whether any structures in the original file were missing or damaged by comparing the damaged file to a healthy one of the same format.
4. Video File Recovery: After comparing the corrupted file with the reference sample, our experts used powerful in-house software tools to repair the video. It took two attempts to repair the video completely.
5. Data Verification: After a successful recovery, our representative got the recovered file verified by the client. The verification had to tick off key criteria—usability, integrity, and consistency with original content.

Wrap Up

This case is the perfect example of the importance of relying on professional SSD data recovery services, especially when the data is business-critical. The SSD was in good condition. The data was present on the SSD’s NAND cells, but it was corrupted—most likely at the time of recording the video.

And although it could have been a case of simple logical corruption, it proved trickier, as local vendors had already attempted DIY recovery on the drive and increased the risk of further corruption and even overwriting.

It goes to say that no matter how trivial a case may look, Stellar Data Recovery always takes into account the client’s need. With over 30 years of experience as the industry leader, we are known for our credibility and commitment to customer satisfaction.

Read More of Our SSD Data Recovery Success Stories:

• Data Recovery From EFS-Encrypted NVMe SSD (Simmtronics) for Leading Biomed Manufacturer
• Data Recovery from a TRIM-Enabled LITE-ON 120GB SSD
• Data Recovery from Non-Detected M.2 SSD with Firmware Corruption
• Recovered Data from Failed SSD with Firmware Corruption
• 400GB Data Recovery from a FileVault Encrypted and Erased MacBook SSD

About The Author

Urvika Tuteja

Urvika Tuteja is an SEO Executive at Stellar® with a good understanding of online marketing. She is known for her quick and enthusiastic learning abilities. Urvika contributes her skills to managing operational activities and driving the growth of organic traffic.