At the end of March’20 when we are all locked up suddenly my external hard disc stopped functioning. Though this 2TB had more than 650 GB data in different formats I got mad because I was using this as main storage for my work place. Due to carelessness I have no backup, stared searching the way to recover my lost data. Luckily on net search got the name of Stellar Data recovery. I called Stellar Informatics Technology Private Limited at Kolkata. A pleasant voice wanted to know the actual incident sequentially. She assured that the problem can be checked online and try to recover remotely. But connectivity was poor at my end so I am scared. She advised me not to connect the drive any more that may cause data loss. But her voice and way of confidence make mind cool, decided not to go anywhere, stick to the company. I shall visit office personally when the current lock down pandemic situation improves. On 4th June I visited Kolkata office. It was a great experience from smiling courteous front office to sanitization care. Ms. Srabani Chatterjee, Service Manager-Domestic Business interacted personally and guides me the best way to solve my problem. She gave me regular feedback about the progress. Finally I got back my data full loaded in a new hard disk on 8th June’20. I am extremely happy with the service. Dr. Anjan Datta Founder Secretary Mitra Institution Main Alumni Association
Dr. Anjan Datta
What I can say in the term very start its Excellent service! My drive was apparently damaged pretty badly (head crash). They were only able to recover about 70% but they sent a list of files recovered and not recovered. For anyone using a service like this first time, What I like most in this service they will charge only if they will be able to recover your desire data else they return your HDD, SSD or any media without any charge. The price seems to be tied to the size of the drive and how badly it is damaged and not to the data you want to be recovered. They were very good to allow me to change my requirements and they negotiated the fee fairly when some of the data was lost. I was able to specify a functional Outlook ISP file. They were able to recover it even though they had to repair it to be functional. Very competent and very fair. It took a few days in my case because they had to run the process many times to extract all of the data. It was worth the cost and the wait. Staff Ms Nidhi, Preeti & the person who gave our data was also very good & supportive, members also very caring & they update regarding your case on the daily basis, I truly appreciate the Stellar Data recovery consultation and customer service. Everyone was very knowledgeable and I felt truly cared for. Thank you!
“The team at Stellar Data Recovery applies the very highest standards of professionalism, efficiency and excellence to the services they provide. It can be most stressful to lose one’s data and it is important that the recovery be entrusted to a team that has the necessary skill and experience and also inspires confidence and trust. I can unreservedly say that the team at Stellar is just such a team. They were able to recover 100% of the data from my crashed hard drive. Right from the point of initial contact through to the delivery of the recovered data, they worked diligently, efficiently and meticulously. They thoroughly explained the recovery process beforehand, patiently answered my queries in a detailed manner and maintained regular communication during the entire process so that I should always remain in the loop. Their entire team, comprising the sales, engineering and management personnel excelled themselves and were most cordial throughout. I have no hesitation in wholeheartedly recommending Stellar’s services should you need to recover your valuable data. Thank you Team Stellar and keep up the excellent work.”
Hatim Taj Founder and Technical Lead Dehlize Technology Solutions
I thanks Stellar team for retrieving the data which was very valuable for me. You guys have lived & delivered more than my expectations. For me it was the WOW moment when your technical team retrieved my lost data, I respect & admire M/s Stellar Data Recovery for their technical know-how. However, for me, the most touching factor was to feel the culture of your organization which I received through the individuals with whom I interacted during the resolution of my case. I would like to put on record the efforts put in by Anamika Paul, Kiran, the lady at the front desk, the two guys from the technical team & also your security staff at the gate for giving me the positive experience. It was nice to experience the commitment level of the team who was very professional, very honest & transparent also in their approach, As a result not only my trust went up but also my respect for your organization. I congratulate you all for maintaining such an excellent culture, wherein the customer receives the positive experience at every touch point & all the time. Finally thank you all once again & wish each one you lots of success & a great year ahead.
Thanks & Regards,
Gaurav Mittal Sales Director – North & East
Blaser Swisslube India Pvt. Ltd.
It was wonderful interacting with the whole Stellar Team. They understood my requirement properly and were accommodating enough to answer all my queries patiently. I was provided update at every key moments which helped to build my confidence on stellar immensely. Last but surely not the least, Stellar has answer to all your queries be it data or the money or the recovery. You just mention them your concern and they have the answer ready. Obviously, when your data is recovered and secured, and when it is too important to be lost, words cannot express the feeling. Thank you Stellar info for all the help. It was pleasure interacting with Stellarinfo and I surely recommend it to one and all. Best Wishes, Saurabh Suman
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