Menu Hide

Customer Testimonials

Data Storage devices from where data can be recovered via Remote Recovery

Stellar offers online data recovery services for working Hard Drive, SSD, SD Card, Pen Drive, Laptop, Desktop and other storage media. With the help of our online data recovery services you can easily recover deleted files and folders, repair corrupted files, videos, PPT, word documents, excel files etc.

Top use cases where data can be recovered via Remote Recovery

Do you want someone to recover your valuable data remotely, without the need to ship your hard drive or storage media?

Our experts can help you in recovering data from your storage media through a secured internet connection via Remote.

Top Use cases where you can get back your data via Remote Services

  • Deleted photos, videos, word docs, PPTs excel files etc.
  • Formatted drive recovery.
  • Recover data from corrupted file system.
  • Missing data from storage device.
  • Inaccessible foreign partition recovery.
  • Deleted partition recovery.
  • Corrupt or missing operating system files.
  • Error message on hard disk.
  • Corrupted files recovery.
Remote Data Recovery Service

Remote data recovery process

There are 2 stages in Online Data Recovery service procedure

Remote Analysis - In Remote Analysis, Our data recovery technician will take remote access of your system/computer. During this process data recovery technician will analyze the possibility of remote data recovery. Our technician will show you some of the sample files from your required data to be recovered. You need to confirm the files/data shown to you .This analysis process may take 30 minutes to 4 hours depending on your drive capacity and problem in your storage media.

Data Recovery - Post your confirmation on the data shown to you in the first stage, we will proceed for next stage of Remote Data Recovery. Upon receipt of data recovery service fee, we will recover your required data in the same session & store the recovered data on your preferred media attached to your computer/system.

Remote data recovery requirement

Remote data recovery can only be performed in some specific cases. There are some prerequisites to perform online data recovery on your computer.

  • Working Laptop/Desktop - You need to have a working laptop/desktop; which is powering on and you are able to see home screen on your laptop/desktop.
  • Internet speed – Remote data recovery can only be performed if you are able to access internet via broadband.
  • Operating system – We can perform online data recovery only on Windows, mac or Linux operating system.
  • Admin Rights – You need to have admin rights to the computer through which you want us to perform remote recovery.
  • External Storage Media – In order to save recovered data; it is recommended that you should have a separate external storage media. This is required to eliminate the risk of overwriting of data on same logical drive.

During remote session our technician will be installing data recovery software on your system to scan your drive for evaluating whether the data recovery is possible or not. It is advised that you must close all your open sessions and applications, before going for the remote session. In case if recovery has to be done from the same logical drive there may be very minimal overwrite on the data stored in the logical drive. Before starting the process, we need your approval to start the data recovery process.

Emergency recovery with data privacy

ISO 9001 and 27001 certified, Stellar organization recovers your data with utmost privacy. The experts follow stringent security policies, and access only the folders and location on the drive specified by you. They keep you well informed about each step they take while recovering data online.

Remote data recovery service cost

  • Remote data recovery charges depends upon the capacity of the Hard drive or storage media. Minimum remote data recovery fee for service is INR 4,500+ GST.
  • Analysis fee for Remote Data Recovery service is Rs 699. These analysis charges are non–refundable and non-adjustable.
  • Kindly note this cost is not applicable for hard drives or storage media affected with Ransomware Virus.
1800-102-3232 Book Remote Session

WHY STELLAR FOR REMOTE DATA RECOVERY?

DATA RECOVERY WITH PRIVACY & INTEGRITY

DATA RECOVERY WITH PRIVACY & INTEGRITY

Stellar values the privacy of your precious data, and hence follows stringent practices and transparency while recovering data remotely.

Up to 100% Recovery

UP TO 100%
RECOVERY

We at Stellar have proven capabilities to recover up to 100% data by using our advanced and innovative techniques and tools.

Risk-free Data Recovery

RISK-FREE DATA RECOVERY

Our technicians are highly experienced and well-trained on data recovery technology. They analyze the data loss situation and act accordingly.

No SHIPPING

NO SHIPPING

With Stellar’s Remote Data Recovery Services, you don’t need ship or wait for the pickup of your storage device for data recovery. Stellar can remotely recover data, without physically accessing your storage device.

FAQ's

Is my Presence required during remote session?

It is not mandatory for you to remain present at all the time. But for data verification during analysis process your presence would be required; and also after final data recovery; you may need to verify the recovered data.

In case customer do not have UPS or continues power supply?

In such cases also we can recover data; but depending upon the continuation of remote session if power goes in between remote session. However it will take longer duration for recovery process.

Is it possible to recover data from a non- Bootable or Non- Working drive via Remote?

Yes it is possible. You need to connect this non-working/non-booting drive as a secondary drive on another computer. If drive is getting detecting in another computer then online data recovery can be performed.

What are the payment options available to pay Remote Data Recovery service fee?

You can pay though our online facility.

Customer Reviews & Ratings

Average Google Rating

4.6
Average Google Rating

Overall Rating

  • Rating Star
  • Rating Star
  • Rating Star
  • Rating Star
  • Rating Star

4.8
Average Customer Rating

Customer Satisfaction

95% Satisfied Customers

95%
Happy Customer

Stellar Customer
5 Star Rating Icon 5/5 At the end of March’20 when we are all locked up suddenly my external hard disc stopped functioning. Though this 2TB had more than 650 GB data in different formats I got mad because I was using this as main storage for my work place. Due to carelessness I have no backup, stared searching the way to recover my lost data. Luckily on net search got the name of Stellar Data recovery.
I called Stellar Informatics Technology Private Limited at Kolkata. A pleasant voice wanted to know the actual incident sequentially. She assured that the problem can be checked online and try to recover remotely. But connectivity was poor at my end so I am scared. She advised me not to connect the drive any more that may cause data loss. But her voice and way of confidence make mind cool, decided not to go anywhere, stick to the company. I shall visit office personally when the current lock down pandemic situation improves.
On 4th June I visited Kolkata office. It was a great experience from smiling courteous front office to sanitization care. Ms. Srabani Chatterjee, Service Manager-Domestic Business interacted personally and guides me the best way to solve my problem. She gave me regular feedback about the progress. Finally I got back my data full loaded in a new hard disk on 8th June’20. I am extremely happy with the service.
But I have a suggestion to corporate that the WD Elements 1TB hard disc sold by you may be provided to the domestic customer at a discounted price. The MRP printed on the box is Rs.5400.00 and I have paid Rs.5310.00. I found this is available on line in much cheaper price.

Stellar Customer
5 Star Rating Icon 5/5 The service was good. You have very transparent policy for data recovery charges. The response was quick for any query. Also home pickup and delivery are very good. Overall I liked the service.
Stellar Customer
5 Star Rating Icon 5/5 Excellent staff, good attitude, commitment
Stellar Customer
5 Star Rating Icon 5/5 Thank You for your service especially during this lockdown period. It was a fairly good experience. I am looking forward to availing your service in the future as well.
Stellar Customer
5 Star Rating Icon 5/5 Dear Nidhi, This is for the service provided to me with regards to data recovery of my desktop hard drive.
The services were at par or even better than services provided by any international company.
The services provided were completely up to my satisfaction.
The responses to all my queries were attended promptly. The replies were correct and true. At no point of time, my call was unattended or I was made to wait on phone.
Be assured, that Stellar will always be recommended by me amongst my friends and professional circle.
Thanks once again.

Rajaneesh Pandey
Director (Signs300 Distributors Private Limited)