Based out of Singapore and operating as a subsidiary of Baker Hughes Incorporated, Baker Hughes Singapore Pte. Ltd. is an Oil Field manufacturing, supplies, and services company that was incorporated on December 17, 1994. Its line of business embraces the trade of machinery and equipment for use in oil industries. Also, it leases oil field equipment and offers related services to people engaged in the task of oil exploration.
To store a large amount of significant data related to these oil field equipment and services, it used a laptop running Windows operating system (OS) with 500GB hard drive (Make: Seagate, Model: ST9500420ASG). The high data storage capacity and make of the hard disk drive (HDD) ensured that a significant amount of data could be saved securely in it. However, there was a challenge faced by the company who is our corporate client.
Challenges FACED by Our Corporate CLIENT
The IT administrator of our client was unable to read the Seagate hard drive as the HDD could not be detected and was encrypted. These two issues made it impossible for the administrator to access the data stored in it.
To this, the senior-most IT administrator in the company disconnected the hard drive from the laptop and connected it to another machine. (This is usually the first step to check whether the issue is with the drive or the machine.) Still, the hard drive could not be detected.
Next, he reconnected the drive to another 2-3 systems. But, it could not be detected in BIOS making the situation grim. To this unsuccessful effort, the IT administrator contacted Stellar Data Recovery Vashi to resolve the issue of the hard drive that the IT person could not read because of un-detection and encryption.
STEllar DAta Recovery to the rescue
The executive at our Stellar Data Recovery Vashi Service Centre explained the complete process that the professionals carry out to resolve the hard drive issue. As our corporate client got profoundly convinced with the entire process of the HDD data recovery, the hard drive that could not be detected was handed over to us for executing the data recovery task.
Once we received the damaged or corrupt hard drive, we gave it to the professionals who started the data recovery process under the guidance of an expert.
A PERFECT HDD DATA RECOVERY
Our specialized professionals performed a complete HDD data recovery process as described below:
The emails in the PST file which contained official communication as well as all data in the backup file were completely recovered. The retrieved Outlook data (PST), and backup file was in working condition.
In the end, the client was elated by the result as the PST and backup data was completely recovered!