Seagate^®
Hard Drive Recovery

Connect your hard drive, and open Disk Management tool. See if the disk volume is visible. Then follow these steps,

• If you could see the volume, check if a drive letter is assigned to the volume. If not, right click on your external hard drive volume and select 'Change Drive Letter and Paths...' to assign a drive letter.
• If the disk is not visible in under Disk Management, download and install the Seagate hard drive drivers from manufacturer’s website.

If you still couldn’t find the disk in Disk Management tool, follow these steps,

• Check the external hard drive's USB cable for any physical damages, connector issues, and shearing. If possible, try using another USB cable.
• If you are using USB 2.0 for connection, replace it with a USB 3.0. At times USB 2.0 may fail to deliver required power to the drive, which can cause external hard drive to stop.
• If you’re using the laptop’s or desktop’s internal hard drive as an external drive, use an external power supply or connect both USB connectors of your hard drive split cable to ensure adequate power supply

If the issue remains unresolved, observe if your hard drive is making weird noises/sounds such as screeching, grinding, or clicking. Also, check if the drive isn’t spinning. In such a case, contact a hard drive data recovery expert or your hard drive manufacturer for help.

Hard drive manufacturers do not cover data recovery services under their limited warranty. So, use a DIY data recovery software or contact a professional data recovery service provider to recover your data.

After the successful recovery of data, you can ask your hard drive manufacturer for a hard drive replacement.

• Navigate to Seagate warranty and replacement page
• Enter the serial number of your drive
• Choose Country
• Complete the captcha verification
• Click Check Warranty