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CLIENT - AN INDIVIDUAL


ABOUT THE CLIENT

A resident of Mumbai who has lost data from memory card


GOALS

To recover client’s data from the non-detected 32 GB memory card

APPROACH

Visited Stellar Data Recovery - Mumbai branch with memory card for data recovery

RESULTS

Successfully recovered all the marriage photographs from the memory card

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Marriage photo recovery from a non-detecting memory card

An individual client from Mumbai, Ms Seema had lost her precious wedding pictures due to  non-detection of a memory card. When the client connected the card to a computer, Windows Explorer did not show any drive letter

The details of her card are as under:

  • Medium Type: Memory Card
  • Model Name: KINGSTON
  • Serial Number: S732G1602
  • Capacity: 32 GB

She had given the memory card to a photographer to save photos of her marriage in the card. Later when the photographer returned the card, her PC could not detect the medium. Regrettably, the photographer had not taken any backup. This made the client unhappy as her valuable pictures were crucial, and she did not want to lose her marriage memory.

STRUGGLE OF THE CLIENT

Our client wanted to get back all her photos, so she approached many vendors. Alas, none of them recover the photos. Later, she visited to Stellar Data Recovery – Mumbai branch to get back her lost wedding photographs.

SUCCESSFUL RECOVERY BY STELLAR TEAM

Our Stellar Data Recovery Mumbai Center received the not-detected memory card for diagnosis. They connected the card to a test computer. The computer could not detect the memory card.

The technical team then checked the card through various tools to get access to the card for data recovery but there was no success in getting the detection. Therefore, the team concluded that there was a physical damage to the card. Accordingly, we conveyed the assessment report to the client.

Once we obtained the confirmation, we sent the sd card to the class 100 clean room facility for data recovery. After gaining access to the card, the team read the data and then prepared its clone using Stellar’s proprietary data recovery software.

Next, the team successfully recovered lost photos from the card. The team opened the photos and found them to be perfect. Subsequently, we communicated the data recovery result to our client for final scrutiny.

PLEASED CLIENT

Our client, was very happy with the recovered data and provided a five-star rating for our data recovery service with the following feedback.

"I am very happy to get my all recovered data Thanks to Stellar Data Recovery"