Photo Recovery Services

Storing photos, audio and video files digitally is quite a common practice these days. However, with memory cards, SD memory cards, flash drives and hard drives being used as the storage devices, you can encounter loss of multimedia (photos, audio, and video) data. The reason being, there can be corruption issues with the storage devices and the files in which the multimedia data are stored. Corruption may be related to hardware failures, human errors due to mishandling, update in operating system, etc.

As a consequence of corruption issues, you can also encounter several error messages while making attempts to open them. Some of the error messages are: 'Read error' or 'write error', Cannot find the disk drive, and, an Unknown error occurred. To overcome the loss of photos, audios and videos, professional Digital Photo Recovery Service becomes essential, and people should go for that. This is because a majority of people click photos via their DSLR Camera, iPhone, Mobile, iPad, Drone and often end up losing them due to the reasons mentioned above.

Types of Data Loss with the Photos, Audios, and Videos Files

Secure Data (SD) card is a specialized memory card that is used to store data in portable electronic devices - Digital Cameras, Tablets, DSLR Camera, Drone and Mobile Phones. The hard drive is used to store these files on laptops and desktops. When you store photos, audio, and video files in digital devices, you might have to face photo loss circumstances. The types of digital photo loss that you might have to experience are:

  1. Party Photograph
  2. Wedding Photograph
  3. Selfie Photograph
  4. Family Photograph

Reasons of Data Loss with the Photos, Audios, and Videos Files

There can be many reasons for you to experience data loss with pictures, audio and video music files. Some of them are:

  • Accidental deletion of the Digital Photo
  • Corruption or damage to digital storage devices
  • Malware infection in the multimedia data files
  • Formatting of computer hard drive, memory card
  • Pulling out the memory card without switching off the device
  • File system corruption in your storage devices (laptop, desktop, digital camera, mobile phone, memory card, SSD, DSLR)
  • Corruption in image file formats: JPEG, TIFF, etc., video file formats: AVI, MPEG, etc., digital cameras (Sony, Canon, Nikon, etc.), RAW Camera file formats: Sony (SR2, ARW, SRF), Canon (CR2, CRW), Nikon (NEF, NRW), Olympus (ORF), etc.

We at Stellar provide Safe, Easy, & Effective, Digital Photo Recovery Services from the given formats:

Image File Formats JPEG TIFF PNG GIF BMP JP2
INDD PSD        
Audio file formats WAV MP3 AIFF RPS MIDI M4A
Video file formats AVI MPEG MOV 3GP ASF WMV
MP4 M4V Digital Video(DV) 3G2 M4B  
Digital cameras sony canon Nikon Logo Olympus Logo Fuji Logo Minolta Logo
Pentax Logo panasonic Kodak Camera Logo Epson Logo Sigma Logo  
RAW Camera file formats Sony (SR2, ARW, SRF) Canon (CR2, CRW) Nikon (NEF, NRW) Olympus (ORF) Kodak (K25, KDC, DCR) Fuji(RAF)
Minolta (MRW) Pentax (PEF) Sigma (X3f) Epson (ERF) DNG Panasonic (RAW)

Do's and don'ts in Case of Loss of Photo, Audio, and Video Files


  • Stop using the system (desktop, laptop) hard drive
  • Stop using the memory card in camera, tablet, phone
  • Stop opening the multimedia (photos, audio, and video) data files
  • Consult a reliable data recovery service provider


  • Do not format the system hard drive
  • Do not overwrite on the system hard drive
  • Do not store any new file in the system
  • Do not try to fix the storage device on own
  • Do not save any new data file in the memory card

Digital Photo Recovery Services

In cases of corruption in the storage devices and accidental deletion of various multimedia data files, you should not panic. Neither should you try to access the inaccessible files forcibly. Many of you do so out of fear of losing your favorite photos, audio, and video files.

Nevertheless, you should reach out to any of our Stellar Data Recovery Centers that have been set up at various locations in the country. We are one of the most reliable data recovery companies in India, and the ISO certification that has been conferred upon us acts as proof.

Moreover, we have Class 100 Clean Room Lab, and a dedicated team of highly qualified and experienced professionals. With all these, we ensure 100% recovery of your photos, selfie, audio, and video files irrespective of the cause of inaccessibility.



To recover photos, videos, and other data files that you accidentally deleted from SD card or any other storage media, you should either utilize a result oriented data recovery software, or obtain data recovery services from a reputed data recovery company. You should avoid restoring the backup if you are not well acquainted with the process, and are unaware of the technicalities involved.

To recover deleted files from Android internal memory, you will have to TURN ON the USB debugging mode, CONNECT it to your PC through a USB cable, and then LAUNCH Active@ File Recovery software.

Proceeding with the first step, i.e. to enable USB debugging mode, you will have to alter the Android settings on your phone or tablet, whatever device it is. To do this, go to: Settings > Applications > Development > USB Debugging, and then turn on the USB debugging mode. However, on the basis of the device and Android version you have the options can vary.

Furthermore, to connect your Android device to the PC by USB cable pull down the bar, 'Status' on the device and select 'USB connected'. Following this, a screen wherein you will have to select the option, 'Connect storage to PC' will appear. Nevertheless, if the option does not appear, you will have to connect your Android device to the computer again, and try doing the above said. With this, Windows will load drivers for the device, and post that the device will be detected as a 'removable storage'. A drive letter will be allocated to your Android device as any other attached media is.

At the end, you can launch the Active@ File recovery software with which your Android device will be recognized as another drive on your computer that you can scan for deleted files from the internal memory of your Android phone. This process will work with almost all Android phones from Asus, HTC, Lava, Samsung, etc. running Android versions - 4.0.x, 3.x, 2.x such as Eclair, Honeycomb, Froyo, Gingerbread, and Ice Cream Sandwich.

Note – Once, recovery of the deleted data files is over, you should securely detach your Android device from the Windows PC with the help of 'Safely Remove Hardware and Eject Media' feature. Plus, you should TURN OFF the USB Debugging mode on your Android phone.

However, if you failed to recover deleted files from Android internal memory you need to go for professional Digital Photo Recovery Service.

The Vault is an application that has been devised to hide files containing photos, audio and video, contact details, SMS, etc. on both Android and iOS smartphones. Having it installed on your smartphone, if you have accidentally deleted some of your important private photos from it, you can follow the below mentioned steps to recover your photos from the Vault.

If you have an Android device, the below mentioned steps will help you to recover deleted photos from Vault:

  • Open the Vault application
  • Tap the option 'Photos or Videos'
  • Tap the button, 'Menu' followed by 'Manage Photos or Manage Videos'
  • Find the desired 'Photo(s)' and tap to choose
  • Then, tap the provided 'Restore' option
  • Finally, Select the option 'OK' to restore deleted photo(s) back to your Android device

If you have an iPhone, the steps described below will help you to recover your deleted photos from Vault.

  • Open the Vault app
  • Tap the option 'Media'
  • Tap the 'photos' that you want to be restored in your phone
  • Tap the Send option that is located on the bottom left of the screen
  • In the end, chose the option 'Export to your albums'

Nevertheless, if you are still not able to recover your deleted photos from Vault it is high time that you contact any effective and result-oriented Photo Recovery Service so as to be able to recover your deleted photos from Vault app.

Yes, you can recover your photos that got lost due to the un-installation of the private photo application that you had on your device. However, you won't be able to retrieve SMSs, and the call logs that were previously saved in the application.

To recover your lost photos, you need to reinstall the app and log in with the password that you used prior to the installation of the app. You can even restore the backup to retrieve the lost photos, provided if you have created one on your device, or any other external storage.

The best practice to recover photos lost due to uninstalling of the application is to get help from qualified and experienced professionals who are into Photo Recovery Services.

Yes, the photos that you lost due to formatting of the PRO card can be recovered. This is because the formatting of the PRO card releases used space and makes the space in the card available for storing data. Nonetheless, the files stored earlier are not completely deleted. They remain on the PRO card with the original structure unless any new data is written on it.

Yes, we can recover all your marriage photos and videos that are lost due to damages on your hard drive. However, the only condition is that the hard drive should not have been overwritten with any other data.


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Stellar Data Recovery Process

During the initial consultation, Our data recovery experts will take down your case details

Step 1
Pick up

Media device door step pick up

Step 2
Hard disk analysis

Media device analysis & consultation

Step 3
Data recovery Process


Step 4
Data Verification


Step 5
Recovery Fee payment

Fee Payment

Step 6
Hard disk handover

Media device
hand over

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