Stellar – Authorised Partner for Synology Data Recovery Service

We are an authorised partner for Synology NAS Data Recovery Services.

WD HDD Recovery
Exclusive Benefits for Synology Customers
10% Discount Icon
Special Discount on Data Recovery Services [+]

Exclusive discounts on data recovery services for Synology NAS customers. Contact our experts to find out more.

Warranty Safe Data Recovery
Warranty Safe Data Recovery: [+]

Stellar's recovery services are designed to protect your Synology device warranty and do not void it.

FREE Device Pick up
Free Device Pick up [+]

All NAS units and drives are collected from your doorstep. Contact our experts to arrange a free collection.

Recover Data from All Synology NAS Devices

Stellar is India's most trusted data recovery service for Synology storage systems.

DiskStation NAS (Home & SMB)

DS223, DS423+, DS923+, DS1522+, DS1823xs+

DiskStation NAS (Home & SMB)
RackStation NAS (Enterprise)

RS822+, RS1221+, RS3621xs+, RS4021xs+

RackStation NAS (Enterprise)
High-Availability & FlashStation

SA3610, SA6400, FS3600, FS6400

High-Availability & FlashStation
Synology NVMe/SSD Cache Arrays

NVMe SSD cache volumes inside DiskStation and RackStation units

Synology NVMe/SSD Cache Arrays
Synology Hybrid RAID (SHR) Arrays

SHR, SHR-2, RAID 0/1/5/6/10 across all DiskStation models

Synology Hybrid RAID (SHR) Arrays
Surveillance & Expansion Units

DX517, DX1215II, RX1217 and Surveillance Station storage pools

WD Personal Cloud Storage

Up to 100% Recovery Across All Synology Models

Data recovery for all Synology Models

DS220 DS220+
DS420+ DS420+
DS720+ DS720+
DS920+ DS920+
DS1520+ DS1520+
DS1821+ DS1821+
DS923+ DS923+
DS1522+ DS1522+
RS820+ RS820+
WD Black SN850 (SSD) RS1221RP+
RS1221RP+ SA3610
FS3600 FS3600

Real Stories, Real Recoveries

Here’s What Our Customers Are Saying About Us

Customer Testimonial

Recover Your Synology Data in 4 Simple Steps

Our Synology data recovery process is designed to be quick and efficient. Start with a simple phone call, where our experts will guide you through the right next steps to ensure a smooth and secure recovery.

FREE PHONE CONSULTATION

Step 1 Free Phone Consultation

MEDIA ANALYSIS

Step 2 Server Inspection

DATA RECOVERY & VERIFICATION

Step 3 Server Recovery

DATA DELIVERY

Step 4 Server Data Verification

Play Expert At Work
Stellar Data Recovery

Common Synology Data Loss Situations We Handle

From accidental deletion and RAID crashes to volume corruption, DSM failures, inaccessible NAS devices, and hard drive malfunctions, we recover data from all major Synology NAS data loss scenarios.

Multiple Drive Failure

When two or more drives in a Synology NAS fail simultaneously, the RAID or SHR volume can become inaccessible, jeopardising all stored data. This often happens due to power surges, manufacturing defects, or prolonged wear across drives from the same batch. Our engineering & innovation team employs specialised imaging techniques to recover data even in cases where multiple drives have failed. Contact Stellar Data Recovery before taking any DIY recovery steps.

Failed RAID Rebuild

A RAID rebuild can fail midway due to a bad sector, an incompatible replacement drive, or a second drive failing during the process, leaving your volume in a degraded or crashed state. Attempting another rebuild without professional diagnosis often exacerbates data loss. Our lab reconstructs RAID parameters and recovers files even from failed or interrupted rebuilds. Reach out to Stellar Data Recovery for a safe evaluation.

SHR Corruption

Unexpected power loss, firmware glitches, or improper disk replacement can leave your SHR volume unmountable in DSM. Since SHR uses a proprietary layout across mixed-capacity drives, generic recovery tools often fail or cause further damage. Our specialists have in-depth expertise in Synology's SHR architecture and can rebuild the logical structure to restore your files. Contact us before running any DSM repair tools.

Storage Pool Crash

A storage pool crash can occur due to metadata corruption, failing drives, or abrupt shutdowns, rendering all volumes within that pool inaccessible at once. Since a single pool often spans multiple volumes, the impact on business data can be severe. Our recovery process rebuilds pool metadata and extracts data volume by volume with minimal risk. Get in touch with Stellar Data Recovery to assess your storage pool.

Volume Corruption

Volume corruption on a Synology NAS can result from power failure, bad sectors, or file system errors, making data inaccessible. Running CHKDSK or other repair tools on a corrupted volume can permanently overwrite recoverable data. Our Engineering & Innovation team works directly from disk images to safely reconstruct the file system and retrieve your data. Contact us before attempting any DSM-based recovery.

Btrfs Metadata Corruption

Btrfs metadata corruption disrupts the checksums and tree structures that Synology relies on to track files, often triggering read-only mode or complete volume failure. Standard tools cannot repair Btrfs internals without specialised knowledge of its architecture. Our lab reconstructs damaged metadata trees and extracts intact files even from severely corrupted Btrfs volumes. Reach out to Stellar Data Recovery for an expert diagnosis.

Accidental Reinitialisation

Accidentally reinitialising a Synology NAS during setup or troubleshooting wipes volume configuration and can overwrite critical metadata needed to access existing data. The more the system is used after reinitialisation, the lower the chances of full recovery. Our engineers act quickly to reconstruct the original volume structure and recover your files. Contact us immediately if your NAS has been reinitialising by mistake.

DSM Upgrade Failure

A DSM firmware upgrade interrupted by a power outage or network drop can leave the operating system corrupted, sometimes taking storage pools and volumes offline with it. Reinstalling DSM without proper backup can trigger data loss. Our engineers recover data independently of DSM's state, ensuring your files are retrieved safely before any system reinstallation. Contact Stellar Data Recovery before reinstalling or resetting your NAS.

Motherboard Failure

When a Synology NAS motherboard fails due to power surges, component wear, or manufacturing defects, the unit may not power on even though the drives themselves remain healthy. Attempting to force-boot a damaged unit can risk further damage to the drives. Our specialists extract drives safely and recover data independently of the NAS hardware. Contact Stellar Data Recovery to retrieve your files without delay.

Wrong Drive Removed

Removing the wrong drive from a degraded RAID or SHR array can push an already vulnerable volume into complete failure, making all data inaccessible. Reinserting the drive without proper sequencing can cause further corruption. Our specialists analyse the array configuration and safely recover data even after an incorrect drive removal. Contact Stellar Data Recovery before attempting to reinsert any drives.

Trusted by Customers, Recognized by Brands

From individuals to global enterprises, our data recovery services are trusted for their reliability, security, and consistent performance.

You are in Expert hands!

With more than 3 million happy customers, Stellar is widely acknowledged as the No.1 data care provider for individuals and businesses.

Google

*Reviews & Ratings are current as of March 2026.

Excellent

Our Valued Customers

Trusted by thousands of customers for delivering reliable, secure, and professional data recovery.

maruti-logo
deolite-logo
ey-logo
reliance-logo
aadhaar-logo
rbi-logo
meity-logo
sebi-logo
drdo-logo
cdac-logo
nsg-logo
ntpc-logo

ADVANCED DATA RECOVERY INFRASTRUCTURE

Stellar Class 100 Cleanroom Recovery

Physically damaged drives from Synology NAS systems are safely handled in our ISO-certified Class 100 Cleanroom to prevent contamination and further damage.

Clean Room
industry-leading
Upto 100% Data Recovery
industry-leading
Certified Class 100 cleanroom lab
industry-leading
Largest donor inventory with 15,000+ hard drives
industry-leading
40,000+ data recovery jobs serviced annually
industry-leading
ISO 9001 & ISO 27001 certified organization

FAQs

We have answers to the most common questions that our users ask.

Why Stellar® Is Global Leader

Delivering Industry-Leading Results For Over 30 Years

0M+

CUSTOMERS

0+

YEARS OF EXCELLENCE

0+

R&D ENGINEERS

0+

COUNTRIES

0+

PARTNERS

0+

AWARDS RECEIVED